Technical Sales Specialist, Managed Services

This is a fully remote position, open to applicants in Connecticut, +3 more states.

📋 Description

• Lead and support Managed Services sales initiatives in partnership with the core sales team.

• Facilitate discovery sessions to identify client challenges, business objectives, and technical requirements.

• Deliver technical training, education, and assistance to internal sales teams to enhance their ability to effectively promote Managed Services.

• Develop proposals, presentations, scopes of work, pricing structures, and ROI-driven business cases.

• Collaborate with architects, operations, service delivery, and solution development teams to ensure proposals are in line with delivery capabilities and client expectations.

• Help build and sustain trusted advisor relationships with clients throughout the presales process.

• Gather and communicate client insights and feedback to product and operations teams to enhance service offerings and improve customer experience.

⛳️ Requirements

• A Bachelor's Degree or equivalent work experience and/or military experience.

• Over 6 years of experience in a technical presales, sales engineering, or solutions consulting role, ideally within Managed Services or IT Services.

• Demonstrated ability to comprehend customer needs and convert them into practical service solutions.

• Excellent presentation, communication, and interpersonal skills.

• Self-motivated individual capable of managing multiple priorities and collaborating across teams.

• Comfortable presenting to both technical and business audiences.

• Familiarity with sales tools such as Salesforce, quoting platforms, and proposal software.

• Knowledge of ITIL, service delivery models, or MSP operations is advantageous.

🏝️ Benefits

• Health insurance

• Professional development opportunities