Technical Project Manager

This is a fully remote position, open to applicants in Arizona, +18 more states.

📋 Description

• Oversee the complete project delivery for network and systems initiatives, encompassing planning, execution, risk management, change control, and closure.

• Organize meetings and workshops to collect requirements, document results, and sustain project artifacts, timelines, and tracking utilizing MS Project and Jira.

• Collaborate with engineering, NOC, IT, procurement, vendors, and leadership to synchronize technical requirements, dependencies, and operational workflows.

• Partner with technology, automation, DevOps, and IT teams to guarantee timely delivery and smooth integration of platforms, tools, and features.

• Convert network architecture and engineering requirements into executable project plans and strategies for implementation.

• Propel the implementation and integration of NMS/EMS and OSS/BSS platforms, alongside monitoring, telemetry, and performance management solutions.

• Supervise the development and deployment of NOC tools, dashboards, automation scripts, and API-based integrations for fault management and operational efficiency.

• Direct disaster recovery planning, testing, documentation, and escalation processes for critical network and system components.

• Coordinate sparing and high-availability strategies with engineering and supply chain teams to facilitate rapid fault recovery.

• Recognize and implement automation opportunities across provisioning, monitoring, and incident response to enhance scalability and minimize MTTR.

• Advocate for continuous improvement initiatives aimed at boosting operational efficiency, reliability, advanced analytics, and AI-driven operations.

• Provide regular status updates and reports at the executive level.

• Perform additional duties as assigned.

⛳️ Requirements

• High school diploma or GED is mandatory.

• A Bachelor’s degree in Computer Science, Electrical Engineering, Telecommunications, or a related field is preferred.

• PMP certification is preferred.

• Strong comprehension of IP networking, including BGP, OSPF, MPLS, and QoS.

• Knowledge of transport technologies, such as DWDM, Ethernet, and SDH/SONET.

• Experience with OSS/NMS/EMS platforms, network monitoring tools, and ticketing systems.

• Proficient in Jira, Confluence, and MS Project.

• Familiarity with NOC operations, incident management, and change control processes.

• Exceptional communication, leadership, and stakeholder management skills.

• Strategic, analytical, and problem-solving abilities with a robust technical foundation.

• Capacity to manage multiple complex initiatives concurrently and drive cross-functional outcomes.

• A minimum of 2 years of project management experience in an IT, telecommunications, or service provider environment.

• PMP, PRINCE2, Agile, or Scrum certification is preferred.

• Experience with network automation and infrastructure-as-code tools such as Ansible, Terraform, Itential, and Python is preferred.

• Networking certifications or hands-on experience with Cisco or Juniper is preferred.

• Availability to support after-hours and weekend work as needed.

• Occasional travel to Evansville, Indiana, approximately twice a year.

🏝️ Benefits

• Equal opportunity employer; non-discrimination protections based on sexual orientation, gender identity, race, gender, religion, age, national origin, color, disability, or veteran status.

• Remote or hybrid/on-site work arrangement.