Technical Program Manager – Contract

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in critical migration and development initiatives for active client projects.

• Lead project teams to fulfill client expectations while overseeing budget and timelines.

• Collaborate with engineering leads, business operations strategy, and client partners to synchronize delivery approaches.

• Identify risks early and facilitate the resolution of personnel and process challenges across teams.

• Support client and internal discovery sessions.

• Define requirements and document assumptions to safeguard project scope.

• Convert client requirements into actionable scopes of work.

• Create statements of work that ensure positive client outcomes and maintain margin.

• Manage projects, oversee product backlogs, and draft requirements.

• Tailor delivery methodologies to suit project needs and take ownership of client projects.

• Transform business and technical requirements into functional specifications and user stories with acceptance criteria.

• Prioritize and refine product backlogs, making trade-off decisions that balance scope, timeline, and budget.

• Collaborate across marketing, data, and technology engagements for both enterprise and emerging clients.

⛳️ Requirements

• Proven experience in leading delivery within a consultancy or agency setting.

• Demonstrated ability to manage multiple client engagements at the same time.

• Skill in scoping billable work, managing client expectations, supporting roadmap expansion, and safeguarding margins.

• Proficiency in project management.

• Capability to provide leadership and direction to project teams while balancing resources, culture, deadlines, client priorities, and margins.

• Background in project management and product ownership.

• Experience in running projects, managing backlogs, and writing requirements.

• Familiarity with platform and SaaS delivery.

• Experience with website builds, migrations, feature development, and enterprise SaaS implementations.

• Knowledge of Adobe Experience Cloud, Salesforce, or similar enterprise SaaS environments.

• Ability to translate business and technical requirements into comprehensive functional specifications and well-defined user stories with clear acceptance criteria.

• Capability to own and manage product backlogs, including prioritization, refinement, and trade-off decisions.

• Must reside in and be authorized to work in the United States during the contractor phase.

• Must have availability that overlaps with core US business hours.

• Responsible for personal taxes, insurance, and benefits during the contractor phase.

🏝️ Benefits

• Flexible scheduling with necessary overlap during core US business hours.

• Opportunity for transition to a full-time, benefits-eligible employee position after the initial term, contingent upon performance, business needs, and mutual compatibility.

• Eligibility for full-time benefits upon conversion (specific benefits not specified).