Staff Technical Program Manager, PSA Ops

This is a fully remote position, open to applicants in California.

📋 Description

• Collaborate with Engineering, Design, Product, and business stakeholders throughout the entire product development lifecycle.

• Define and prioritize product strategies that address customer needs and align with company objectives.

• Concentrate on critical, high-priority business and technology initiatives.

• Effectively communicate project initiation, key milestones, and deliverables to stakeholders.

• Create and implement training and educational programs.

• Design and disseminate processes and documentation that empower development teams with autonomy while ensuring scalable standardization.

• Decompose complex, ambiguous challenges and drive execution.

• Address issues through automation and process enhancement.

• Contribute to the strategic prioritization of roadmaps alongside key stakeholders.

• Manage success across multiple stakeholders.

• Support the developer operations environment, foster new business creation, and oversee the migration of existing businesses.

• Understand and advocate for customer needs.

⛳️ Requirements

• A minimum of 8 years of experience in product management and/or technical program management within a modern product or engineering organization operating in an agile environment.

• Preferred experience with hardware, logistics, manufacturing, or other operationally intensive products and/or software programs.

• Strong knowledge of the software development lifecycle, Agile/Scrum methodologies, and tools such as Jira or other work management software.

• Extensive experience in technical program management practices, including coordinating team dependencies, reporting on milestones, outcomes, and blockers, as well as leading successful releases and deployments across complex initiatives.

• Demonstrated ability to utilize AI tools such as Claude Cowork, Glean, or similar technologies in daily operations.

• Strategic thinker with highly collaborative leadership skills.

• Candidates must possess authorization to work in the United States.

🏝️ Benefits

• Medical, Dental, and Vision insurance.

• Fertility assistance.

• Commuter assistance.

• Educational assistance benefits.

• 401k matching plan.

• Flexible vacation policy.

• Nine company-paid holidays.

• Discounts on select grading services for approved submissions.

• Flexible schedules and varying shifts.

• Opportunities for celebrations, holiday events, and team-building activities.

• Potential eligibility for bonuses, commissions, or other forms of compensation.