Technical Program Manager

This is a fully remote position, open to applicants in California, +1 more state.

📋 Description

• Organize and oversee the execution of external integrations, partner onboarding projects, and internal cross-team initiatives.

• Take ownership of comprehensive project plans, encompassing scope, timelines, dependencies, risks, and assumptions.

• Coordinate dependencies across engineering, product, operations, compliance, legal, and external partners.

• Proactively identify delivery, operational, or compliance risks at an early stage and propose mitigation strategies.

• Serve as the primary source of truth regarding program status, decisions, and upcoming steps.

• Maintain alignment among engineering and product leaders through clear, consistent, and timely communication.

• Facilitate understanding by translating between technical, product, and business contexts.

• Act as a neutral mediator across teams to clarify ambiguities, reach decisions, and remove obstacles to progress.

• Collaborate closely with the technical integration owner to ensure alignment on technical discovery, delivery sequencing, and readiness.

• Work in partnership with Compliance, Legal, and Operations to assist in merchant onboarding and KYB processes, customer KYC and KYT readiness, and initiatives for geographic and currency expansion.

• Document agreements, decisions, operational requirements, and any changes in scope or timelines clearly.

• Monitor project metrics and delivery health across various initiatives.

• Create concise, high-impact weekly status updates for leadership and stakeholders.

⛳️ Requirements

• Outstanding written and verbal communication skills, capable of synthesizing complex technical and business information into clear, actionable insights.

• Proven track record of leading technical programs, partner integrations, or cross-functional initiatives in close collaboration with engineering and product teams.

• Experience managing external vendors, partners, or client-facing deliveries, with clear accountability for commitments and communication.

• Strong organizational and problem-solving abilities, employing a structured, detail-oriented approach to planning and execution.

• Solid comprehension of software delivery lifecycles and the capability to work with technical documentation and API specifications.

• Ability to operate autonomously, proactively identify risks, and drive issues to resolution.

• Nice to Have Experience: Familiarity with fintech or crypto is a plus, though not mandatory.

• Background that includes hands-on exposure to technical delivery roles such as project management, QA, business analysis, engineering, or technical support.

• Experience with partner onboarding and operational compliance processes, including KYB, KYC, KYT, and geographic or currency expansion, preferably within crypto, digital assets, or regulated financial services.

• Familiarity with leveraging AI tools and automation to improve program execution, enhance communication clarity, and boost operational efficiency.

• Experience with modern delivery and collaboration tools, including Jira, Confluence, or similar platforms.

🏝️ Benefits

• Company issued laptop.

• Technology Accessories.

• Annual In-Person Full-Team Meetup.