Technical Program Manager – Okta Migration

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Oversee the transition from an outdated Okta instance to the Compass Okta environment, encompassing relationship management, configuration, application, security, and operational workstreams.

• Create and supervise the comprehensive migration strategy, detailing scope, milestones, dependencies, risks, communication plans, cutover strategies, and stabilization activities.

• Facilitate detailed functional and technical plans in collaboration with information security, infrastructure, application, product, technology operations, and business teams.

• Identify interdependencies across functions and set prioritization to reduce disruption to daily operations.

• Monitor progress, foster accountability, resolve obstacles, and ensure clear ownership across teams and workstreams.

• Assess technical and security risks associated with Okta configuration, integrations, application access, user lifecycle management, policies, and operational readiness.

• Collaborate with security teams to ensure that enterprise security controls, access policies, risk management standards, and compliance requirements are met throughout the migration process.

• Work with infrastructure and cross-functional teams to guarantee that the migrated Okta environment is scalable, efficient, maintainable, and compliant with enterprise architecture standards.

• Manage communications with key stakeholders, providing executive-level updates, team-level reports, decision narratives, risk summaries, and issue escalations.

• Utilize data, metrics, and well-crafted narratives to clarify objectives, support decision-making, and communicate the health of the program.

• Propel operational process enhancements pertaining to identity management, access administration, SaaS governance, support workflows, and technology operations.

• Develop SOPs and reusable operating procedures to standardize and scale technology operations post-migration.

• Support the complete lifecycle of the program from kickoff through implementation, cutover, adoption, stabilization, and handoff.

• Ensure migration strategies consider business continuity, user impact, application dependencies, security posture, and long-term operational support.

• Assist Compass in enhancing execution, efficiency, consistency, and governance across significant technical programs.

⛳️ Requirements

• 4+ years of experience in Technical Program Management, leading intricate technical initiatives across various teams, managers, and stakeholder groups.

• Proven background in managing Okta migrations, consolidations, or transitions of identity platforms.

• Technical knowledge of Okta configuration, tenant migration strategies, identity integrations, SSO, MFA, lifecycle management, groups, policies, applications, and access controls.

• Experience collaborating with or working alongside information security teams.

• Understanding of enterprise security controls, identity and access management practices, risk management, and security governance.

• Capability to manage the complete program lifecycle, including planning, discovery, dependency mapping, execution, cutover, stabilization, and operational handoff.

• Experience coordinating third-party SaaS implementations, platform migrations, or enterprise technology operations projects.

• Strong skills in project planning, roadmap management, dependency management, risk management, issue resolution, and delivery tracking.

• Ability to assess technical risks and drive prioritization decisions that minimize operational disruption.

• Excellent communication skills at the executive level, including written narratives, status reports, metrics-driven updates, and decision support.

• Ability to influence stakeholders and leadership through clear, data-driven communication.

• Familiarity with contemporary software development practices and technologies, including containerization, microservices architecture, CI/CD, and cloud-based delivery models.

• Knowledge of AWS and concepts related to modern cloud architecture.

• Skilled in creating SOPs, standardizing operational processes, and supporting continuous improvement in technology operations.

• Strong analytical, organizational, and problem-solving abilities.

• Capacity to navigate comfortably between technical details, security considerations, delivery execution, and overarching business impact.

• BS/MS in Computer Science or a related field, or an equivalent combination of education and relevant experience.

🏝️ Benefits

• Opportunity to work in a dynamic, collaborative environment.

• Competitive salary and comprehensive benefits package.

• Professional development opportunities to enhance skills and advance your career.

• Flexible work arrangements to promote work-life balance.