Technical Product Owner, Learning Platform

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the end-to-end development of prioritized enhancements and new features, starting from initial hypotheses and discovery to requirements definition, design, delivery, testing, and measurement.

• Collaborate cross-functionally with stakeholders throughout the organization, including Development, Marketing, Sales, Operations, and others.

• Work in partnership with the Sr. Director to foster understanding, alignment, and adoption of the Crucial Learning Platform among clients and business stakeholders.

• Coordinate with the SDI Technical Product Owner to ensure consistency across the platform.

• Collect, validate, and document customer feedback and suggestions, both internal and external, transforming them into clear and actionable requirements.

• Facilitate sprint planning and backlog refinement meetings; participate in other Agile ceremonies as necessary, including product releases (1-2 hours in the evening every three-week sprint).

• Craft clear user stories that include superior acceptance criteria.

• Generate product release notes.

• Maintain comprehensive release documentation to keep the entire organization informed and aligned.

• Possess a keen eye for brand-aligned, modern user experiences, while comfortably navigating the challenges of launching a new product both internally and externally.

• Stay updated on trends in learning, technology, business, and customer needs.

• Be a proactive adopter and innovator of AI, actively investigating and implementing emerging AI tools and capabilities to enhance product development, streamline workflows, and improve the learning experience.

⛳️ Requirements

• Bachelor’s degree (BA or BS) required; Master’s degree preferred.

• 2-5 years of experience in Agile Digital Product Ownership is a firm requirement.

• Demonstrated success in delivering projects in collaboration with engineering, QA, and business partners.

• Experience in developing and prioritizing a clear, concise, outcome-focused, and technically sound product backlog.

• Working knowledge of APIs, integrations, SaaS technology, and WCAG 2.2 AA requirements, with the ability to understand, translate, and create clear technical requirements for engineering teams.

• Capable of working effectively in a fully remote environment, remaining self-directed, communicative, and engaged with a distributed team. A separate, dedicated workspace is essential.

• Detail-oriented and well-organized, with sound judgment and the agility to respond quickly as customer and business needs evolve.

• Ability to balance immediate operational requirements with the long-term product vision.

• Competent in swiftly adjusting backlog and feature priorities in response to changing business needs.

• Strong verbal and written communication skills.

• Proficient in Jira, Confluence, and other product management tools.

• Must be legally authorized to work in the United States without requiring employer sponsorship, now or at any time in the future.

• Preferred: Experience in the learning and development sector (please highlight in your cover letter).

• Preferred: Experience in driving wireframe design concepts.

• Preferred: Experience in developing learning technology solutions (LMS, LXP, LRS, SCORM, xAPI, etc.).

• Preferred: Ability to apply quantitative data analysis to sprints and backlog for making projections, proposals, and assessing consequences and impacts.

🏝️ Benefits

• Access to some of the most comprehensive professional development programs available.

• A wide range of benefits.

• Programs include health benefits, life insurance, income protection, and a retirement savings plan with employer contributions to support your health and financial security today and in the future.

• Access to health benefits and wellness programs for employees and their families.

• The flexibility to work in a dynamic work environment.

• Professional development support, as we are committed to your success in your career.