Technical Product Manager – IT Operations, Security

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the main point of contact and relationship manager with the VA Operations lead.

• Develop and maintain a prioritized roadmap for approximately 15 Operations projects.

• Facilitate discussions on prioritization using ROI, risk assessment, technical dependencies, and VA-wide requirements.

• Oversee 3–4 simultaneous projects from initiation to delivery.

• Manage delivery across Linux and Windows server environments, Oracle, Salesforce, MuleSoft, and AWS Lambda.

• Evaluate staffing needs and review resumes and qualifications for roles in infrastructure, security, and DevSecOps.

• Validate proposed solutions, staffing plans, and estimates in collaboration with technical leads and delivery teams.

• Assist with cost proposals and rough order of magnitude estimates for new Operations initiatives.

• Identify, monitor, and manage portfolio risks, issues, and dependencies.

• Coordinate impacts across portfolios and manage shared resource or infrastructure dependencies.

• Maintain oversight of project-level status, burn rate, schedule, and risk reporting.

• Keep the Operations backlog updated in Jira or a similar tool.

• Aid in the onboarding and ramp-up of new project personnel.

• Contribute to the ongoing enhancement of roadmapping, estimation, and delivery processes.

⛳️ Requirements

• Bachelor's degree along with 7 years of relevant experience in managing technology products and/or projects.

• Associate's degree with an additional 2 years of relevant experience.

• High school diploma with an additional 4 years of relevant experience.

• Proven experience in managing technology projects focused on infrastructure, security, or IT operations.

• Familiarity with Linux and Windows server administration, Oracle, Salesforce, MuleSoft, and AWS Lambda/serverless services.

• Experience in creating and maintaining product/project roadmaps and prioritizing across multiple projects.

• Proven ability to manage 3 or more concurrent projects.

• Experience in reviewing technical resumes and evaluating candidates for infrastructure, security, or engineering roles.

• Experience in contributing to cost proposals, estimates, or statements of work.

• Strong knowledge of Agile delivery practices, Jira, and Confluence.

• Exceptional verbal and written communication skills.

• Strong analytical, organizational, and problem-solving abilities.

• Ability to assess and communicate impacts across programs.

• Experience working with the Department of Veterans Affairs or other federal clients is preferred.

• Familiarity with CyberArk/PAM and secrets management is preferred.

• PMP, CSM/PSM, or equivalent certification is preferred.

• Must be eligible to obtain a Public Trust clearance.

🏝️ Benefits

• 100% remote work.

• Full-time W2 employment.

• 40 hours/week with availability during core business hours from 8 am to 5 pm ET.