Lead Technical Product Manager, Content and Tools

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of the content product strategy and roadmap encompassing content generation, accredited learning, and publications.

• Establish the architecture, quality control measures, and clinical accuracy standards for the content generation platform.

• Oversee the content model, taxonomy, metadata architecture, and shared content agreements.

• Conduct a mapping of the content assets within the first 90 days.

• Manage the product surfaces related to accredited learning and publications, including activity architecture, learning journeys, credit-claim processes, and journal submission and review workflows.

• Supervise product surfaces for embedded clinical tools and sponsor-facing digital resources, incorporating partner evaluation and integration architecture.

• Develop and expand the content operations function.

• Create new content products, prototype formats and tools, and provide evidence-based recommendations to the Chief Digital, Technology & Data Officer (CTDO).

• Advocate for the roadmap and engineering-capacity tradeoffs to the executive team.

• Produce derivative assets at scale while enhancing first-pass clinical accuracy.

• Ensure that metadata quality facilitates personalization and audience reporting.

• Launch accredited activities and journal publications on time without requiring manual intervention.

• Avoid unplanned disruptions to the shared content agreements.

• Expand the content engine into new specialty markets without proportional increases in headcount.

• Report directly to the Chief Digital, Technology & Data Officer (CTDO).

⛳️ Requirements

• Over 7 years of experience in technical product management, content platforms, or digital publishing.

• Comprehensive ownership of a content or learning platform at scale, including architecture and roadmap.

• For principal-level candidates: 10 or more years of relevant experience.

• Proven ability to establish standards adopted across teams and execute a strategic plan.

• Extensive experience in content modeling, taxonomy, and metadata architecture on a headless CMS; Storyblok is preferred.

• Background in producing LLM-powered content generation, encompassing evaluation strategies, quality gates, and accuracy/cost tradeoffs.

• Ownership experience of a learning management platform, including activity architecture, learning paths, and credit or completion reporting; Docebo is preferred.

• Background in a regulated or accredited environment where editorial independence must be maintained.

• Familiarity with ACCME is a differentiator.

• Experience building a function from the ground up, including defining roles, making build-versus-hire decisions, and enhancing capabilities.

• Comfortable working in an AI-assisted development environment such as Claude Code or similar.

• Preferred experience in healthcare, medical education, or life sciences.

• Experience in developing content capabilities that can be applied across various markets or specialty areas is an advantage.

• Must be legally authorized to work in the United States.

• HCEsquared does not sponsor or assume sponsorship of employment visas.

🏝️ Benefits

• Flexibility for remote work.

• Access to coaching and stretch assignments.

• Opportunities for leadership roles.

• Professional growth and development opportunities.

• Autonomy to innovate and enhance processes.

• Values-driven teamwork and collaboration.

• Meaningful work that enhances healthcare professionals' skills and improves patient outcomes.