Senior Technical Product Manager – Payments

This is a fully remote position, open to applicants in Texas.

📋 Description

• Develop features, epics, and technical user stories with intricate product specifications for development teams working on a new platform.

• Partner with leadership to establish the product roadmap.

• Create comprehensive technical documentation for various stakeholders.

• Provide materials for go-to-market strategies and commercialization.

• Assist in creating and updating playbooks for migration, beta testing, pilot programs, sunset phases, and releases.

• Convert solutions into designs, user stories, and acceptance criteria.

• Oversee the product backlog for Transaction Processing.

• Integrate third-party services and SaaS providers into the platform.

• Ensure product activities align with the company's strategic vision and corporate objectives.

• Lead cross-functional teams executing the product roadmap.

• Conduct market and competitive research to pinpoint gaps and opportunities.

• Interact with users to gain insights into their pain points and aspirations.

• Utilize creative thinking to design solutions based on insights and market analysis.

• Manage feature sprints, epics, and product-level iterative life cycles.

• Collaborate cross-functionally to address stakeholder needs and concerns.

• Clearly communicate feature benefits to customer success and product marketing teams.

• Influence, guide, and assist in executing version releases and go-to-market strategies.

• Oversee highly complex projects and drive strategic initiatives in payment technologies.

• Shape product direction and ensure alignment with business objectives.

• Mentor and contribute to the development of future product management practices.

⛳️ Requirements

• Bachelor’s Degree in Business, Computer Science, or a related field.

• At least six (6) years of experience in delivering Core Banking, ACH, loan payment features, debt repayment, ACH, and card processing.

• A minimum of six (6) years of experience in at least one of the following: delivering technical features (SDKs, APIs) for Financial Institutions/Credit Unions; delivering UIs and white label features for Financial Institutions/Credit Unions; managing B2B SaaS products and services.

• Comprehensive knowledge of payment technologies, including debt repayment, card processing, and ACH.

• Advanced product management skills, with expertise in requirements definition.

• Experience with scalable, performant, and highly available API-based platforms, ideally in Core Banking.

• Proficient in utilizing data and metrics to inform product decisions.

• Expertise in visual modeling of user journeys, sequence diagrams, and procedural flows.

• Willingness and ability to travel domestically on a quarterly basis to headquarters, conferences, and/or client engagements.

• SWIVEL is a Substance-Free Workplace and mandates pre-employment drug testing.

• SWIVEL does not hire tobacco users as permitted by law.

🏝️ Benefits

• Competitive overall compensation package.

• Work/Life balance.

• Employee engagement activities and recognition awards.

• Years of Service awards.

• Opportunities for career enhancement and growth.

• Leadership Academy and Mentor Program.

• Continuing education and career certifications.

• A variety of healthcare coverage options.

• Traditional and Roth 401(k) retirement plans.

• Attractive Wellness Program.