Technical Pre Sales Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist the sales team by engaging in technical discussions and meetings with customers and channel partners.

• Collaborate directly with potential and existing customers to showcase and convey the value of Kodak Alaris solutions throughout the sales journey, from demonstrations to proof of concept, and through design and implementation.

• Confidently address inquiries regarding features, solutions, and the architecture of Kodak Alaris offerings, focusing on their relevance to customer needs and environments.

• Provide product sales and pre-sales training for both channel partners and customers.

• Aid the sales team in developing a return on investment (ROI) for clients and preparing formal proposals.

• Act as a point of escalation for the regional sales team concerning all pre-sales inquiries and support related to solutions.

• Deliver customer presentations highlighting solution capabilities, business process integration, and workflow support.

• Strategically position Kodak Alaris Solutions against competing industry alternatives.

• Consistently exhibit expertise throughout the sale and delivery of the Kodak Alaris Solutions portfolio, particularly the Info Input Solution and Capture Pro.

• Support and/or lead the Technology Evaluation, Solution Scoping, Technology Demonstration, Requirement Gathering, Solution Proposal, and Deal Closure phases of the Solutions sales process, with collaboration from Global Solutions, Solutions Sales, and Solutions Delivery teams.

• Create repeatable solution demonstrations for the Pre-Sales team’s utilization across all regions.

• Partner with Product Management on new features and requirements, effectively explaining their advantages.

• Investigate and comprehend the competition and the benefits that Kodak Alaris solutions offer, articulating these advantages to customers credibly.

• Assist in promoting Professional Services to our channel partners.

• Willingness to travel 50-80% of the time.

⛳️ Requirements

• Bachelor’s degree in information technology, computer science, electronic engineering, or equivalent experience.

• Over 10 years of industry experience, including a minimum of five years in pre-sales engineering roles.

• Experience with Document Scanner products and Capture Software.

• In-depth technical experience in the Document Management sector.

• Energetic, assertive, focused, and a highly motivated self-starter.

• Strong attention to detail coupled with analytical and problem-solving skills.

• Knowledge of Kodak Alaris and its competitive landscape.

• Excellent client-facing communication skills with the ability to clarify technical concepts in an understandable manner.

• Capacity to prioritize and independently manage time while handling multiple tasks with varying deadlines.

• Proficiency in using demo tools to create relevant customer demonstrations.

• Ability to conduct solution/discovery requirement workshops to document customer use cases and technical specifications.

• Strong presentation and analytical skills (PowerPoint, Excel, BI).

• Capability to analyze complex data from various sources to identify issues and propose solutions.

• General knowledge of on-premises and cloud-based document technologies, including automated capture.

• Experience in solution architecture and integration, particularly in understanding API usage and integration techniques.

• Strong executive presence, capable of simplifying complex technical topics to encourage buyer commitment.

• Exceptional technical writing, communication, and presentation skills, both in-person and via online meeting platforms. Must possess a proactive mindset to complete tasks efficiently.

• Strong project management abilities.

• Demonstrates excellent customer service skills and maintains a customer-centric approach.

• Eagerness to continuously learn about existing and new products (i.e., on the job) and adaptability to a dynamic environment.

• Strong interpersonal, time management, and organizational skills.

🏝️ Benefits

• Comprehensive benefits package.

• Opportunities for professional development and growth.

• Supportive work environment promoting work-life balance.