Technical Implementation Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Strategize, set up, execute, and maintain the agency's mobile device management and endpoint management framework utilizing Microsoft Azure/Entra and Microsoft Intune.

• Set up device enrollment procedures.

• Establish compliance policies and conditional access protocols.

• Roll out application deployments.

• Configure security baselines.

• Integrate Apple Business Manager seamlessly.

• Incorporate Android Enterprise effectively.

• Offer migration assistance.

• Resolve issues related to enrollment, synchronization, and device compliance.

• Document technical workflows and processes.

• Facilitate knowledge transfer to agency personnel.

• Provide implementation recommendations that adhere to state requirements.

• Collaborate with agency IT personnel to enhance and streamline mobile device deployment and management procedures.

⛳️ Requirements

• Over 5 years of experience with MS Intune and Endpoint Management.

• More than 5 years of experience in implementing Mobile Device Management solutions within enterprise settings.

• At least 5 years of experience with MS Entra ID (Azure Active Directory).

• A minimum of 5 years of experience with Apple Business Manager and Apple DEP/ADE.

• More than 5 years of experience configuring Conditional Access, compliance policies, and device security measures.

• Over 5 years of knowledge in M365 administration and best practices for endpoint security.

• More than 5 years of experience with device enrollment, application rollout, and policy governance.

• At least 5 years of demonstrated ability to troubleshoot enrollment, synchronization, and device compliance issues.

• Strong written and verbal communication skills with over 5 years of experience.

• More than 5 years of experience in documenting technical processes and facilitating knowledge transfer to agency personnel.

• Preferred experience working in state government or public sector environments.

• Preferred experience in migrating from Meraki or other MDM platforms to Microsoft Intune.

• Preferred experience with Windows Autopilot and endpoint provisioning.

• Familiarity with STIG, CIS, or other security compliance standards is preferred.

• Preferred Microsoft Certifications related to Intune, Azure, or Endpoint Management.

• Experience integrating mobile device management with ticketing or asset management systems is preferred.

• Preferred experience with PowerShell scripting and automation.

🏝️ Benefits

• Paid Sick Time.

• Medical, Dental, Vision, and Life Insurance options available.

• 401(k) plan with Employer Match.

• Health Savings Account (HSA).

• Short-term and Long-term Disability options available.