Technical Implementation Consultant

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Serve as the main technical point of contact between Cority Client Service Consultants and clients throughout a project.

• Collaborate with the product/programming and consulting teams to facilitate the resolution of high-priority issues identified during implementation, ensuring client satisfaction and the delivery of resolved technical issues or necessary enhancements for a client’s Go Live.

• Support client business process review sessions (either on-site or remote), assist with any in-scope technical requirements, and aid in the development of project documentation.

• Offer Technical Subject Matter Expertise for the implementation of the Cority application, addressing client requirements related to application authentication (SSO, LDAP, LDAPS, MFA) and performing data clean-up tasks for historical data (using Web Service tools or SQL Scripts).

• Define and document technical requirements through Change Requests (Change Control Documentation) as necessary.

• Conduct training sessions on System Administration and advanced Business Intelligence Reporting for client system administrators and other technical leads.

• Suggest application enhancements to Product Management for the core product.

⛳️ Requirements

• A degree from a university program in occupational health & safety, industrial hygiene, business administration, computer science, or a related field with equivalent work experience.

• Industry experience in Sustainability or EHSQ is strongly preferred.

• Familiarity with the Cority software is a plus.

• Proficient in technical tools such as Relational Database Management Tools (SQL or Oracle), Web Service Utilities (using SOAP or REST APIs), and SSO Platforms (ADFS, Shibboleth, Ping Federate, etc.).

• Working knowledge of JavaScript, PowerShell, and Visual Basic for Applications (VBA).

• Experience with MIRTH or other middleware tools for converting CSV to HL7 is a significant advantage.

• Must possess strong organizational and time management abilities.

• Capable of understanding and articulating the role of technology in delivering SaaS-based solutions.

• Familiarity with system development life cycles (SDLC) is essential.

• Ability to work independently as well as collaboratively within a team.

• Excellent interpersonal and communication skills are required.

• The ability to mentor team members and resolve conflicts is considered a strong asset.

• Travel may be required.

🏝️ Benefits

• An opportunity to work within a values-driven, performance-oriented, dynamic, and growth-focused culture.

• We support a remote working environment, providing a one-time home office allowance and a subsidized monthly internet allowance.

• Competitive health benefits, dental plans, and a retirement savings plan (RRSP, 401K plan, etc.).

• Annual fitness allowance.

• Mental health support through access to the Calm Premium meditation app and Talkspace.

• Access to various learning tools & platforms, internal training programs, an annual training allowance, and certifications (if applicable), as well as High Talent Programs.