Technical Consultant – ServiceNow, App Engine

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Engage in digital transformation initiatives.

• Enhance and implement ITSM processes within large corporate settings.

• Possess hands-on experience in the implementation, configuration, and support of ServiceNow ITSM.

• Work with various modules including Incident, Problem, Change, Request, CMDB, Service Catalog, and SLAs.

• Capable of converting business requirements into technical solutions on the platform.

• Actively participate in agile ceremonies, client workshops, and solution design activities.

⛳️ Requirements

• ServiceNow Certified Implementation Specialist (CIS) — ITSM.

• Excellent communication skills with the ability to collaborate in multidisciplinary teams.

• Experience with integrations, Flow Designer, Script Includes, and Business Rules.

• Background in enterprise projects or consulting.

• Familiarity with other ServiceNow suites such as CSM, HRSD, and FSM.

🏝️ Benefits

• Work on projects with prominent clients that have a substantial market influence.

• Gain exposure to advanced technologies like SAP S/4HANA, ERP, SAP BTP, SuccessFactors, WorkForce, ServiceNow, and more.

• Be part of a collaborative culture that emphasizes innovation and professional growth.

• We celebrate diversity in all its forms.