Technical Consultant – North Rhine-Westphalia

This is a fully remote position, open to applicants in Germany.

📋 Description

• Oversee and coordinate projects related to the VISIT software solution.

• Offer expert guidance and assistance to clients and service partners.

• Develop comprehensive project plans while tracking timelines and budgets.

• Technically modify and personalize the software to align with specific customer needs.

• Ensure flawless implementation in line with technical specifications.

• Provide training for customer administrators and end users.

• Serve as a link between the Development and Sales teams.

• Assist in pre-sales and post-sales activities, including presentations and participation in trade shows.

• Manage a designated customer portfolio throughout the project lifecycle.

• Act as the technical contact for clients and conduct regular performance reviews.

• Identify optimization and expansion opportunities, aiding customers in maximizing their use of VISIT.

⛳️ Requirements

• Bachelor's degree in Business Information Systems or equivalent technical training, with consideration for career changers from an IT background.

• Strong practical knowledge of Windows Server, SQL databases, and APIs.

• Deep understanding of technical interdependencies and ability to articulate complex technical ideas clearly.

• Background in project management, software implementation, software support, or consulting.

• IPMA certification is a plus.

• A team-oriented, organized, independent, and solution-focused work ethic.

• Proficiency in both German and English languages.

🏝️ Benefits

• Flexible working hours.

• Opportunity to contribute your own ideas.

• Collaborative work environment with an informal first-name culture and flat hierarchies.

• Personalized professional development opportunities.

• Continuous learning through the ASTRUM IT Academy.

• Company pension scheme.

• Access to state-of-the-art technical equipment.

• Designated health days.

• Company team events.

• Permanent employment contract.