Technical Consultant II – UKG Ready

This is a fully remote position, open to applicants in Florida.

📋 Description

• Act as a client-side resource on implementation projects, focusing on technical configurations, integrations, testing, and validation tasks.

• Oversee daily project activities to ensure smooth payroll transitions.

• Set up workflows to enhance system buildout efficiency.

• Develop custom reports and present templated reports during implementation or optimization efforts.

• Provide tailored system training to facilitate technology adoption.

• Evaluate current client processes and pinpoint software opportunities that enhance value and functionality.

• Collaborate with clients to identify and prioritize their needs.

• Work with the platform vendor to secure answers and design optimization strategies.

• Engage with leaders, project managers, and consultants to foster successful client partnerships.

• Take part in pre-sales scoping analysis to assess project requirements and estimated hours.

• Aid in drafting project plan sections associated with technical configurations and integrations.

• Develop and implement test scripts and audits during the SIT, UAT, Parallel, and Go-live stages.

• Serve as a liaison among clients, platform vendors, HCM Unlocked data resources, and technical teams during design, testing, and validation phases.

• Review technical architecture and suggest optimizations to minimize end-to-end data-flow errors.

• Provide formal signoff, testing proof, and validation documentation for technical configuration and integration tasks.

• Maintain the Open Issues log and address any technical configuration and integration challenges.

• Utilize Microsoft Excel and data validation tools to investigate issues and verify customer database accuracy.

• Perform additional duties as assigned.

⛳️ Requirements

• A minimum of 2 years of experience in a high-volume, client-facing implementation role within a vendor or consulting organization.

• At least 2 years of experience specifically in a client-facing implementation capacity.

• Proficient knowledge of various UKG Ready modules, encompassing system implementation, custom reporting, and payroll processing.

• Previous experience in leading and managing a project.

• Experience in configuring Time & Attendance systems with an understanding of labor allocation requirements.

• Familiarity with integrating time capture systems with payroll.

• High School Diploma is a must.

• Experience with third-party integrations using API, EDI, or batch processing of flat files.

• Ability to apply QA processes that capture before-and-after outcomes, fulfilling governance and audit standards.

• Capability to create client-specific test scripts that validate client data and technical configurations.

• Knowledge of PII data governance requirements, with an emphasis on maintaining confidentiality.

• Understanding of HR-related situations, including new hires, life events, terminations, and open enrollments.

• Capacity to collaborate with Benefits teams on plan builds, testing, open enrollment launches, and eligibility maintenance.

• Skills to build, test, and implement EDI feeds between insurance carriers and HRIS systems.

• Strong oral and written communication abilities.

• Ability to manage multiple projects and adhere to deadlines.

• Excellent interpersonal skills and client relationship management capabilities.

• Familiarity with various HRIS software platforms or the ability to learn quickly.

• Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.

• Exceptional analytical and problem-solving skills with a keen attention to detail.

• Bachelor’s degree in a computer-related field is preferred.

🏝️ Benefits

• Health insurance (medical, dental, vision, and life).

• Voluntary benefits.

• Pet insurance.

• Retirement plan.

• Paid Time Off (PTO).

• Reasonable accommodations for applicants and employees with disabilities.

• Equal employment opportunity workplace.