Technical Consultant II

This is a fully remote position, open to applicants in Florida.

📋 Description

• Act as a client-side resource for technical configurations, integrations, testing, and validation on implementation projects.

• Oversee daily project activities to ensure smooth client payroll transitions.

• Configure workflows to enhance system buildout efficiency.

• Develop custom reports and present templated reports during client implementations or optimization initiatives.

• Provide tailored system training to promote technology adoption.

• Evaluate current client processes to identify software opportunities that enhance value and functionality.

• Collaborate with clients to determine and prioritize their needs.

• Work with platform vendors to obtain solutions and design optimization strategies.

• Partner with leaders, project managers, and consultants to foster successful client relationships.

• Engage in pre-sales scoping analysis to assess project requirements and estimated hours.

• Participate in cross-training across Payroll, Benefits, HR, Custom Reporting, Integrations, and Data.

• Support the development of detailed project plans for technical configurations and integrations.

• Create and execute test scripts and audits throughout the SIT, UAT, Parallel, and Go-live phases.

• Act as a liaison among clients, platform vendors, and HCM Unlocked data resources to gather and validate data requirements.

• Oversee and provide input for inbound and outbound vendor integrations during design and testing phases.

• Review client technical architecture and suggest optimizations to prevent end-to-end data-flow errors.

• Ensure formal sign-off of technical configuration work at key validation checkpoints.

• Maintain the Open Issues log with the Project Manager and resolve technical configuration and integration challenges.

• Provide evidence of testing and validation processes.

• Utilize Microsoft Excel and data validation tools to investigate issues and verify customer database accuracy.

• Execute additional tasks as assigned.

⛳️ Requirements

• 3-5 years of experience in a high-volume, client-facing implementation position within a vendor or consulting firm.

• In-depth knowledge of various Paylocity modules, including system implementation, custom reporting features, and payroll processing.

• Minimum of 3 years of experience in a client-facing implementation role.

• Previous experience in owning and leading a project.

• Experience in configuring Time & Attendance systems.

• Understanding of labor allocation requirements and integration with different time capture systems for payroll.

• High School Diploma is mandatory.

• Familiarity with integrations between third-party systems, such as API, EDI, or the batch processing of flat files.

• Competence in utilizing QA processes that document before-and-after outcomes and meet governance and audit standards.

• Ability to create client-specific test scripts to ensure validation of client data and technical configurations.

• Knowledge of PII data and governance requirements; capacity to maintain confidentiality of sensitive company and employee information.

• Understanding of HR-related scenarios, including new hires, life events, terminations, and open enrollments.

• Capability to collaborate with Benefits teams on plan builds, testing, open enrollment launches, and eligibility management within HRIS/online enrollment platforms.

• Proficient in building, testing, and deploying EDI file feeds between insurance carriers and HRIS systems.

• Exceptional oral and written communication skills.

• Ability to manage multiple projects and meet deadlines; proven organizational and time management skills.

• Strong interpersonal and client relationship skills; ability to remain composed during customer escalations.

• Familiarity with, or a quick ability to learn, teach, and instruct on various HRIS software platforms.

• Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint.

• Strong analytical problem-solving abilities and meticulous attention to detail.

• Preference given to candidates with Paycor experience.

🏝️ Benefits

• Health insurance (including medical, dental, vision, and life).

• Additional voluntary benefits.

• Pet insurance coverage.

• Retirement plan options.

• Paid Time Off (PTO).

• Reasonable accommodations available for applicants and employees with disabilities.