Technical Consultant, Enterprise, Oracle Cloud

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Develop and maintain relationships with Ramp customers, serving as a bridge between clients and internal technical teams.

• Collaborate with the Customer Activation and Account Management teams to identify, prioritize, and create financial solutions.

• Act as the main Technical Consultant for Enterprise accounts utilizing Oracle Cloud.

• Provide guidance to customers and internal teams on Oracle Cloud integration, configuration, and system architecture.

• Evaluate customer needs and suggest scalable solutions incorporating Oracle Cloud, HRIS, and API integrations.

• Assist technical workstreams alongside onboarding specialists and implementation leaders.

• Diagnose technical challenges and assist customers in navigating intricate configuration choices.

• Engage in the technical exploration of Oracle Cloud environments and workflows.

• Recommend optimal Ramp architecture, including the appropriate use of Ramp's API.

• Act as a subject matter expert on Oracle Cloud and Ramp's accounting integration capabilities.

• Promote integration development that aligns with customer requirements.

• Contribute to the creation of internal documentation and tools for Oracle Cloud integration use cases.

• Relay customer pain points and feedback regarding Oracle Cloud to Product and Engineering teams.

• Establish criteria for customer financial and technical success from onboarding through activation and growth.

• Represent Product, Design, and Engineering externally while influencing product roadmaps.

⛳️ Requirements

• A bachelor's degree in computer science, engineering, finance, business, or a related discipline.

• Over 4 years of experience in technical consulting, solutions engineering, implementation, or a closely related customer-facing technical role, preferably within a SaaS or fintech setting.

• More than 3 years of practical experience with Oracle Fusion Cloud, covering financial modules, integration strategies, and enterprise deployment models.

• Extensive knowledge of Oracle Cloud Financials accounting workflows, including General Ledger, Accounts Payable, Subledger Accounting, and multi-org structures.

• Proficient in working with APIs, integration logic, and system architecture.

• Capable of articulating technical concepts to finance and operations stakeholders.

• Experience collaborating with Product, Engineering, and Design on enterprise-related gaps and roadmap strategies.

• Qualified to provide advice on unconventional Oracle Cloud implementations and unique cases.

• Strong communication abilities and the capacity to translate complex technical solutions into business value.

• Competent in cross-functional collaboration with Sales, Customer Success, Product, and Engineering teams.

• Exceptional organizational and problem-solving skills, with a proactive approach and a strong sense of ownership.

• Ability to adapt and be resourceful in fast-paced, ambiguous environments.

• Experience with Oracle Cloud Procurement and/or Oracle Projects (PPM) implementation is a plus.

🏝️ Benefits

• Flexible PTO.

• Centralized home-office equipment ordering.

• Health and wellness stipend.

• Budget for intra-office travel.

• Weekly coffee stipend.

• Comprehensive medical, dental & vision insurance coverage for you, with partial coverage for dependents.

• One Medical annual membership.

• 401(k) plan, including employer match on contributions made while employed by Ramp.

• Fertility HRA (up to $10,000 per year).

• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at full pay.

• Pet insurance.

• In-office perks: lunch, snacks, drinks, and more.

• Relocation support to NYC or SF (as needed).

• Group medical, dental, and vision coverage through Sun Life.

• Life, AD&D, and disability coverage.

• Fertility drug coverage (up to $4,000 lifetime).

• Group Retirement Plan with employer match (RRSP + DPSP).

• Additional parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at full pay, with extra time available at a reduced pay rate.

• Employee Assistance Program and virtual care through Lumino Health.

• Private medical insurance through Freedom Elite.

• Virtual GP and at-home care via eMed x Livi.

• Workplace pension through Penfold, with a salary sacrifice option.

• Offers Equity.