Technical Architect

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Serve as a Technical Architect on Salesforce initiatives, providing comprehensive monetization and connectivity solutions.

• Facilitate technical discovery sessions and design workshops tailored for telecommunications and digital service providers.

• Convert intricate requirements into scalable designs that align with Quote-to-Cash processes and BSS/OSS architectures.

• Design and oversee the implementation of catalog, pricing, and telecommunications modules, which include RLM, EPC, Industries/Revenue CPQ, Subscription Management, OM, and MACD orchestration.

• Architect Salesforce integrations with billing/rating engines, payment gateways, ERPs, taxation engines, and network orchestrators.

• Utilize REST/SOAP APIs, TM Forum Open APIs, Apex, LWC, and MuleSoft for integrations and ensuring interoperability.

• Collaborate with CIOs, CTOs, and Enterprise Architects to guarantee the delivery of high-quality solutions.

• Convey Asset-Based Ordering, Usage-Based Billing, and Headless Commerce architectures to both technical and non-technical stakeholders.

⛳️ Requirements

• Practical experience with implementation, data architecture, and custom development in Salesforce Revenue Cloud (RLM), Salesforce Billing, and Communications Cloud.

• Profound understanding of Product Catalog Management, Pricing Procedures, Business Rules Engine (BRE), and the OmniStudio suite (FlexCards, OmniScripts, Integration Procedures, DataRaptors).

• Extensive knowledge of Apex, Lightning Web Components, ConnectApi, and SOQL.

• Experience in architecting REST/SOAP API integrations, TM Forum Open APIs, and middleware solutions like MuleSoft.

• Excellent communication and interpersonal skills.

• Capacity to build trust, manage expectations, and prioritize various client engagements.

• Knowledge of generative AI tools and assistants is preferred.

• Desired credentials in Salesforce architecture, CPQ, and industry-focused areas, including Revenue Cloud/CPQ, Billing, Communications Cloud, OmniStudio, Data Cloud, Application Architect, or System Architect certifications.

• Understanding of Agile (Scrum, SAFe) or hybrid project delivery methodologies and governance.

🏝️ Benefits

• Benefits and resources to promote balance and well-being.

• AI agents designed to enhance impact and productivity.

• Reasonable accommodations available during the application or recruitment process.

• Commitment to equal opportunity and a non-discrimination workplace policy.