Technical Architect

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist enterprise clients in converting business objectives and intricate technical requirements into viable solution architectures.

• Collaborate with customers and internal teams to conceptualize how Dropbox integrates with existing systems, validate crucial assumptions, and steer implementation and adoption processes.

• Facilitate architecture discussions that encompass workflows, integrations, identity and access, data movement, and operational readiness.

• Articulate design choices and trade-offs, proactively identify technical risks, and deliver actionable guidance for implementation teams.

• Transform insights gained from customer interactions into reusable frameworks and feedback for Product and Engineering teams.

• Direct technical discovery sessions with customer business and IT stakeholders to clarify requirements, constraints, dependencies, and measurable success criteria.

• Design and document solution architectures, detailing system boundaries, integration and data flows, identity and permission models, and operational requirements.

• Assess design alternatives with respect to reliability, security, performance, implementation complexity, and ongoing costs.

• Validate high-risk assumptions through prototypes, integration tests, or technical assessments.

• Guide implementation and migration strategies, including sequencing, ownership, testing, cutover, rollback, and handoff processes.

• Collaborate with Customer Success, Support, Sales, Product, and Engineering teams to address technical obstacles and align architectural decisions with customer outcomes.

• Develop reusable reference architectures, implementation guidelines, and enablement materials; mentor team members and address recurring product deficiencies.

⛳️ Requirements

• Minimum of 3 years of experience in technical architecture, solutions architecture, implementation consulting, or a related field, leading discovery, solution design, demonstrations, and technical validation for enterprise SaaS customers.

• Proficient in utilizing AI tools for technical analysis, solution design, or prototyping, including the validation of outputs, safeguarding customer data, and evaluating limitations.

• Experienced in designing and troubleshooting API integrations, authentication mechanisms, data flows, and failure management.

• Familiarity with IAM and Zero Trust principles, encompassing SSO, SAML, OAuth/OIDC, SCIM, MFA, RBAC, conditional access, and understanding how permissions and sharing influence data exposure.

• Proven experience in planning implementations or migrations while coordinating dependencies, technical risks, and handoffs among teams.

• Ability to produce clear technical documentation, facilitate workshops, and elucidate design choices to both technical and business audiences.

• Expertise in at least one preferred domain: CASB/SSE/DLP platforms; identity and access management; security ecosystems and integrations; or security and compliance frameworks.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health and wellness benefits.

• Opportunities for professional development and career advancement.

• Flexible work hours and remote work options.