Technical Analyst Intern

This is a fully remote position, open to applicants in Alabama, +47 more locations.

📋 Description

• Provide support for enterprise network infrastructure and technology operations within a healthcare technology setting.

• Assist in the daily operations, monitoring, maintenance, and enhancement of the enterprise network.

• Diagnose network connectivity and infrastructure challenges.

• Aid in network monitoring, incident investigations, change management activities, equipment installations and upgrades, infrastructure documentation, and network lifecycle projects.

• Help with network troubleshooting and oversee network health and capacity.

• Support the resolution of incidents and problems.

• Maintain updated network diagrams and inventories.

• Assist in implementing infrastructure changes.

• Analyze operational data to uncover opportunities for improving monitoring, documentation, automation, and team processes.

• Engage in assigned projects, programs, planning, implementation, research, and reporting, accompanied by recommendations or proposals.

• Carry out related duties as assigned under guidance and mentorship.

⛳️ Requirements

• Candidates must be authorized to work independently in the U.S.

• Visa sponsorship is not available for this position.

• Enrollment in a full-time or part-time accredited college or university bachelor's program is required.

• Currently pursuing a degree in Information Technology, Computer Science, Cybersecurity, Network Engineering, Computer Engineering, or a related technical field is preferred.

• Strong ability to communicate effectively with colleagues, clients, and both internal and external stakeholders.

• Adherence to applicable laws, company policies, code of business conduct, HIPAA regulations, privacy policies, information security policies, and training requirements is essential.

🏝️ Benefits

• Gain hands-on technical experience and mentorship.

• Exposure to Cisco routing, switching and wireless, Cisco Nexus/Data Center technologies, Meraki, BlueCat DNS/DHCP/IPAM, SolarWinds, and ServiceNow.

• Training and experience in enterprise networking and infrastructure technology.

• Opportunity to engage in projects, programs, and enrichment activities.

• Chance to develop professional skills in networking, troubleshooting, analytical thinking, customer service, and communication.