Technical Advisor II, Knowledge Management

This is a fully remote position, open to applicants in District of Columbia, +1 more state.

📋 Description

• Offers advanced technical leadership for knowledge management, external visibility, and strategic engagement within extensive, intricate, multi-country global health initiatives.

• Establishes strategic direction and supervises systems and methodologies that promote knowledge sharing, collaboration, and learning across countries.

• Guides the creation of strategic messaging and high-quality technical materials for donors, governmental bodies, partners, and public audiences.

• Oversees the planning and execution of webinars, conference sessions, technical events, and dissemination activities.

• Ensures technical accuracy, consistency, donor branding and marking compliance, and adherence to organizational standards across all products and platforms.

• Provides counsel to project and organizational leadership on the capture, synthesis, and dissemination of evidence, lessons learned, and best practices.

• Leads the design and implementation of strategies, work plans, and technical components for knowledge management and external visibility.

• Manages processes, tools, and approaches for knowledge sharing, collaboration, and cross-country learning.

• Directs the identification, documentation, synthesis, and dissemination of lessons learned, innovations, evidence, and project successes.

• Takes the lead or contributes to the knowledge management, learning, external visibility, and dissemination elements of proposals, budgets, and work plans.

• Supplies technical input and strategic messaging for proposals, meetings with clients and funders, presentations, and reports.

• Maintains relationships with donors, clients, government entities, bilateral organizations, and NGOs.

• Develops capacity-building activities, training, guidance, coaching, and tools for country office staff and implementing partners.

• May supervise team members, consultants, and technical contributors; assigns tasks and monitors progress and quality.

• Oversees the development and quality review of digital and visual knowledge products, which include social media, photography, data visualization, graphic design, video, and multimedia materials.

• Synthesizes complex technical information and evidence into concise, audience-appropriate products.

• Identifies risks that could impact quality, timeliness, or compliance and formulates mitigation strategies.

• Evaluates the effectiveness of knowledge management, dissemination, and external visibility strategies and suggests improvements.

⛳️ Requirements

• Master's Degree or its International Equivalent in Knowledge/Information Services, Communications, Education, Public Health, International Development, Social Sciences, or a related field.

• Typically requires 12+ years of relevant experience in global health, international development, knowledge management, technical communications, organizational learning, or a related field.

• Proven experience providing technical leadership for large, complex, multi-country projects or programs.

• Demonstrated expertise in leading the development and quality assurance of technical products, strategic messaging, knowledge-sharing activities, and external communications.

• Experience in leading or contributing to business development initiatives, including proposal design, writing, budgeting, or work planning.

• Previous work experience within a non-governmental organization, government agency, or similar international development entity.

• Proficiency in synthesizing complex technical information, evidence, and lessons learned into clear, strategic, actionable messages and products.

• Familiarity with donor branding and marking requirements, organizational style standards, and quality assurance and clearance processes.

• Strong leadership, project management, analytical, problem-solving, negotiation, and relationship management skills.

• Exceptional writing, editing, storytelling, content and message development, and verbal communication abilities.

• Must be fluent in reading, writing, and speaking English.

• Familiarity with Adobe Creative Suite, Canva, Sprout Social, Muck Rack, or other creative software/apps is an advantage.

• Project Management certification is preferred.

• Ability to spend extended periods looking at a computer screen and performing repetitive tasks on a keyboard.

• Capability to sit and stand for prolonged periods.

• Ability to lift or move up to 5 lbs.

• Willingness to travel 10%–25% of the time.

• All personnel are required to sign FHI 360's code of conduct and undergo appropriate screening checks, including reference, criminal record, and terrorism finance checks.

🏝️ Benefits

• FHI 360 contributes 7% of monthly base pay to a money purchase pension plan account.

• Offers 18 days of paid vacation annually for full-time US-based staff.

• Provides 12 sick days per year for full-time US-based staff.

• Grants 11 paid holidays annually for full-time US-based staff.

• Competitive benefits package available.

• Opportunities for professional development.

• Policies and programs that foster a healthy work/life balance.