Tech Service Sales

This is a fully remote position, open to applicants in Illinois, +1 more state.

📋 Description

• Offer commercial technical assistance to both existing and prospective clients.

• Resolve processing challenges and participate in processing trials.

• Aid in material selection and conduct reviews of part/mold designs.

• Represent the technical expert at customer meetings.

• Create and present technical workshops and presentations.

• Address technical inquiries and provide technical literature, data sheets, material properties, and other relevant documents.

• Help identify the causes of part failures.

• Support the specification approval process.

• Collaborate on competitive offset lists and assist Business Development Managers with special projects.

• Supply data, literature, and additional technical information as needed.

• Respond to inquiries regarding plastics, including material properties, processing, equipment, and testing.

• Engage in technical discussions during customer conference calls.

• Draft visit reports and share information accordingly.

• Provide internal sales and management assistance, as well as external customer support within a designated geographical area.

• Carry out other assigned responsibilities.

⛳️ Requirements

• A Bachelor's degree in Business, Engineering, Material Science, Supply Chain, or related field is required.

• Equivalent experience may be accepted in lieu of a degree.

• Preferably, a minimum of 5 years of pertinent work experience in a similar role with corresponding responsibilities.

• A demonstrated financial business acumen based on prior work experience.

• Sales or sales management experience is preferred.

• Experience in commodity and/or engineering plastics markets.

• A valid driver's license is required.

• Proficiency in English is mandatory.

• Applicants must be authorized to work in the United States.

• Bilingual skills in Spanish or Portuguese are advantageous.

• Capability to manage time and travel schedules efficiently.

• Ability to prioritize and complete projects and tasks in a timely manner.

• Capacity to push, pull, and lift up to 40 lbs weekly.

• Proficient in setting up desk equipment, including connecting cables and power cords.

🏝️ Benefits

• Ongoing training opportunities, including supplier-specific seminars, industry seminars, formal courses, travel with other Technical Service Engineers, and reading technical literature.

• Flexibility to work remotely from a home office.

• Travel by car, with air travel required when necessary.