Tech Lead – Salesforce, Senior

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Analyze and comprehend business requirements, converting them into feasible technical specifications and solutions that align with the program's strategy.

• Offer technical guidance to involved teams, ensuring clarity regarding scope, prioritization, and adherence to best practices.

• Act as the technical liaison between the Salesforce teams and those utilizing other technologies within the client's ecosystem, including ERP, integrations, data, e-commerce, and legacy systems.

• Establish and validate solution architecture, ensuring it is scalable, high-performing, secure, and maintainable.

• Perform impact analyses to evaluate dependencies across systems, teams, and releases.

• Assist in backlog planning and prioritization in partnership with business, product, and other technical leaders.

• Ensure technical governance, which includes development standards, code reviews, environment strategies, CI/CD, and quality assurance.

• Identify technical risks, offer mitigation strategies, and escalate them in an organized manner.

• Communicate clearly and objectively with business and IT stakeholders across various organizational levels.

• Foster the technical growth of teams by mentoring and encouraging knowledge sharing.

• Work collaboratively with global teams while respecting different time zones and cultural differences.

⛳️ Requirements

• Over 10 years of substantial experience in Salesforce projects, with proven expertise as a Tech Lead, Architect, or in a similar capacity.

• Background in large, complex, multi-country programs, ideally within the retail or consumer goods industries.

• Extensive knowledge of the Salesforce platform, encompassing Sales Cloud, Service Cloud, Experience Cloud, Commerce Cloud, and more.

• Strong background in solution architecture and integrations, including APIs, middleware, events, and integration with ERP and legacy systems.

• Experience in multi-vendor and multi-technology settings, with the capability to align diverse teams effectively.

• Demonstrated ability to convert business requirements into technical solutions.

• Familiarity with Agile and hybrid methodologies on a large scale.

• Exceptional communication and consultative skills, with the confidence to engage directly with clients and executives.

• Language proficiency: Advanced English.

• Preferred: Experience with digital transformation and global standardization initiatives, including global templates and rollouts.

• Preferred: Knowledge of retail data models and processes, such as store management, field sales, distribution, CPQ, and clienteling.

• Preferred: Experience with DevOps in the Salesforce ecosystem, including Git, CI/CD pipelines, and branching and release strategies.

• Preferred: Understanding of security, data privacy, and compliance regulations, including LGPD and GDPR.

• Preferred: Prior experience with governance frameworks involving clients and multiple vendors.

🏝️ Benefits

• Remote work.

• 4-month contract.