Tech Lead Manager, Site Reliability

This is a fully remote position, open to applicants in Arizona, +27 more states.

📋 Description

• Lead a Site Reliability team comprising 3–4 members, serving as both a technical and people leader.

• Engage directly in SRE and platform initiatives, incident management, infrastructure automation, and tooling development.

• Take ownership of technical debt and drive infrastructure modernization efforts within the team's area of responsibility.

• Maintain a comprehensive technical understanding of observability, disaster recovery, and infrastructure projects.

• Manage reliability and performance metrics, assess incident response effectiveness, and promote platform tool adoption.

• Steer technical direction through system design, architectural guidance, hands-on code reviews, and critical technical decisions.

• Oversee career development, performance evaluations, recruitment, and team well-being.

• Shape and implement Agile Scrum or Kanban development methodologies in collaboration with engineering leadership.

• Balance the urgency of delivery with a focus on quality and reliability.

• Exemplify AI-assisted development practices.

• Participate in an on-call rotation to enhance response times and minimize repetitive notifications.

• Drive technical decisions, architectural strategies, process advancements, and milestones for preventing technical issues.

⛳️ Requirements

• Strong, current hands-on experience in software engineering, including regular coding and code review activities.

• A minimum of 4 years of professional experience in software engineering.

• At least 3 years of experience in platform engineering, incorporating principles of DevOps and Site Reliability Engineering.

• Previous experience in taking charge of technical direction or managing people, with a willingness to assume both roles.

• Comfortable operating in a setting without a designated Tech Lead.

• Familiarity with distributed systems and platforms such as AWS, Kubernetes (EKS), kops, HashiCorp Vault, Grafana, GitHub Actions, Postgres, Kafka/MSK, Redis/Valkey, or similar platforms.

• Understanding of contemporary microservice-based architectures and methodologies.

• Experience with Golang, TypeScript, and React is an advantage.

• Proficiency or strong inclination towards AI-assisted development tools and workflows.

• Proven ability to make pragmatic technical trade-offs under the pressure of delivery timelines.

• Familiarity with or willingness to evolve agile/Scrum-based team processes.

• Exceptional verbal and written communication skills, facilitating effective collaboration.

• Legally authorized to work in the United States without requiring sponsorship now or in the future.

🏝️ Benefits

• Annual Bonus and Stock Option Program.

• Comprehensive 100% paid employee health plan, including vision and dental coverage, along with supplemental options.

• Flexible Paid Time Off Policy.

• Stipend for work-from-home office setup.

• Fully paid parental leave of 12 weeks available to all employees.

• Short-term disability benefits for birthing parents.

• 401(k) plan with employer matching.

• Fully flexible work arrangements, offering remote work, access to the Pittsburgh office, or a combination of both.

• Commitment to being an equal opportunity workplace and fostering an inclusive environment.