Site Reliability Engineer

This is a fully remote position, open to applicants in Mexico, +5 more countries.

📋 Description

• Take ownership of the availability, reliability, and performance of essential backend infrastructure across both Windows and Linux environments.

• Enhance observability by utilizing Kibana, CloudWatch, centralized logging, and custom telemetry; proactively identify monitoring gaps prior to incidents arising.

• Develop, maintain, and optimize CI/CD pipelines and infrastructure as code with Terraform and Ansible.

• Acquire knowledge and manage production Windows environments, specifically .NET Framework/.NET Core applications hosted on IIS.

• Gain expertise in SQL Server, including AlwaysOn and Service Broker, as well as PostgreSQL and Aurora.

• Manage cloud-native services and workloads within AWS Lambda, DynamoDB, Redshift, OpenStack, and containerized environments.

• Engage in an on-call rotation, troubleshoot incidents, and contribute to thorough postmortems and preventive measures.

• Collaborate with engineering teams to enhance deployment safety, system resilience, and operational workflows.

• Actively identify issues, automate repetitive tasks, and drive enhancements without the need for direction.

⛳️ Requirements

• Over 5 years of hands-on experience in SRE, DevOps, or WebOps supporting production SaaS systems.

• Solid practical experience with Terraform and Ansible for managing infrastructure.

• Proficient in AWS operations, including Lambda, DynamoDB, CloudWatch, and IAM.

• Strong foundational knowledge of relational databases (PostgreSQL, MySQL, or similar), including query tuning, replication, backups, recovery, and high availability.

• Experience in operating and debugging containerized and distributed systems in a production environment.

• Strong skills in Linux systems administration.

• Ability to script and automate tasks using Python, Bash, or PowerShell (with PowerShell training available on the job).

• Experience in building and maintaining CI/CD pipelines.

• Familiarity with Redis, Kibana, Elasticsearch, and centralized logging solutions.

• Excellent skills in incident response, troubleshooting, and communication.

• Proven track record of ownership, curiosity, self-directed learning, and proactively enhancing systems.

• Availability to work during US business hours and participate in on-call rotations.

• Preferred: Experience with Windows Server, IIS, and .NET applications.

• Preferred: SQL Server experience, especially with AlwaysOn and Service Broker.

• Preferred: Engagement in personal technology projects, home labs, open-source contributions, or independently built tools.

• Preferred: Willingness to deeply understand the Windows and SQL Server stack through self-directed learning and hands-on practice within the first six months.

🏝️ Benefits

• Salary: $5,000 to $6,000 USD per month

• PTO: Unlimited

• Setup: Fully Remote