Team Leader – E-Invoicing

This is a fully remote position, open to applicants in France.

📋 Description

• Educate a network of integrators, partners, and new team members on implementing IT projects related to e-invoicing.

• Ensure seamless project deployments, from the initial scoping phase through to go-live.

• Maintain customer satisfaction, uphold the quality of deliverables, and foster the development of both internal and external team skills.

• Lead and organize the project team on a daily basis.

• Assign tasks and manage workloads based on individual skill sets.

• Provide support, training, and onboarding for new employees.

• Guarantee the quality of deliverables and adherence to internal processes.

• Coordinate efforts among internal teams, partners, and customers.

• Train partners and employees on e-invoicing software solutions and best practices for project management.

• Conduct both in-person and remote training sessions for products.

• Oversee and manage the workload plans of partners and integrators.

• Act as the intermediary between partners and the Support, Product, and Deployment teams.

• Manage alerts and escalations with the project sponsor or management.

• Plan projects and oversee the allocation of related resources.

• Serve as the main point of contact for customers throughout the project lifecycle.

• Organize and facilitate progress and steering meetings.

• Identify potential risks related to timelines, budgets, and quality, and suggest corrective measures.

• Assist in preparing deliverables.

• Collaborate with Development, Product, Support, and Sales teams.

• Provide support to customer project teams during testing, scoping, and go-live phases.

• Lead workshops to define scope and requirements.

• Create functional configuration specifications tailored to customer requirements.

• Carry out functional product configuration.

• Assist customers with onboarding, testing, and launching into production.

• Ensure effective knowledge transfer to users.

⛳️ Requirements

• Preferred experience in management or team coordination.

• Strong organizational abilities, experience managing multiple projects, and the capability to work autonomously.

• Ability to perform under pressure and meet deadlines.

• Experience in coordinating cross-functional teams.

• Capacity to structure, prioritize, and foresee needs.

• Required knowledge of e-invoicing.

• Proficiency in the E-Invoicing Reference Framework (RFE).

• Good understanding of invoice management systems, ERP, accounting, and procurement processes.

• Familiarity with business processes in various sectors (real estate, third-party management, accounting firms, utilities, etc.).

• Advanced skills in office productivity tools.

• Basic knowledge of ISO 27001 certification.

• Fluency in English is mandatory.

• Excellent written and verbal communication skills, with clarity and precision.

• Strong listening, empathy, and teaching abilities.

• Ability to adapt communication styles for different audiences.

• This position is within the scope of France.

🏝️ Benefits

• Hybrid working model that includes both office-based and remote work options.

• Unlimited access to training resources available 24/7.

• Opportunities for global development.

• Active communities and a philanthropic program.

• Competitive compensation that promotes well-being and work-life balance.

• Generous employee referral program.

• Free Employee Assistance Program focused on mental health support.

• Flexibility tailored to the specific needs of each role.

• In-person events to foster team engagement.