Team Lead – Business Support Operations

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Lead, mentor, and develop a small, cross-functional team that supports Accounting, Talent Acquisition, and Compliance.

• Conduct regular one-on-one sessions, provide constructive performance feedback, and facilitate employee development.

• Promote a collaborative, accountable, and high-performing team culture.

• Monitor team productivity, quality, and service levels to ensure the achievement of departmental objectives.

• Assist team members by eliminating obstacles and offering guidance on daily operational challenges.

• Oversee the daily operations of the Accounting Support, Talent Acquisition, and Compliance Support functions.

• Ensure that payroll support, client billing, recruitment, and compliance activities are executed accurately and within established timelines.

• Prioritize workloads and allocate resources according to evolving business requirements.

⛳️ Requirements

• A minimum of 2 years of experience in leading or supervising teams in an operational, shared services, or business support environment.

• Strong skills in leadership, coaching, and performance management.

• Excellent organizational, time management, and multitasking capabilities.

• Strong analytical, problem-solving, and decision-making abilities.

• Outstanding verbal and written communication skills.

• Ability to cultivate strong relationships with employees and cross-functional stakeholders.

• Proficiency in Microsoft Office.

🏝️ Benefits

• A positive, encouraging, and performance-driven culture.

• An exceptional work environment for team members.

• Opportunities for professional growth.