Talent Management Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary system administrator for the Cornerstone platform (Learning & Performance)

• Create user and administrator accounts while ensuring proper access levels are maintained

• Resolve system administration issues and related tasks

• Address data feed problems

• Add or modify entities within the system

• Test and debug web-based training modules

• Configure and manage dynamic groups, learning assignments, large-scale course deployments, and curricula

• Evaluate functionality in new releases and assist clients with the enablement and implementation of new features

• Develop new or revise existing performance review tasks, competencies, competency models, competency assessments, development plans, and observation checklists

• Produce standard reports and create both ad-hoc and recurring system reports

• Oversee and enhance learning programs within the LMS

• Manage content including online course uploads, ILT onsite class enrollment, curriculum development, and other training management tasks

• Offer clients recommendations for optimizing the platform

• Comprehend, document, and effectively communicate business processes to clients and internal teams

• Act as a liaison between clients and technical resources

• Provide training to other administrators on Cornerstone Learning and Performance functionalities and system processes

• Analyze clients' configuration designs and suggest improvements

⛳️ Requirements

• A Bachelor's degree is preferred but not mandatory

• Minimum of 2 years of experience as an Administrator for Cornerstone Learning & Performance

• 2 to 5+ years of experience in medium-to-large organizations in an LMS, application, help desk, or training support capacity

• Strong background in customer support or client management

• Exceptional verbal and written communication abilities

• Strong organizational and project management skills

• Proficiency in Microsoft Office applications

• Familiarity with web conferencing tools, especially MS Teams, GoToMeeting, or WebEx

🏝️ Benefits

• Home-based position

• Reliable computer access provided (additional computer available if necessary)

• Hard-wired internet connection

• Accessible phone