Talent Acquisition Operations Manager – Americas

This is a fully remote position, open to applicants in North America.

📋 Description

• Lead regional initiatives and priorities that enhance Talent Acquisition Operations capabilities and promote ongoing improvement throughout the Americas.

• Oversee a regional team of TA Operations professionals, including Lead and Senior team members as well as coordinators, to ensure the timely delivery of high-quality outcomes in a dynamic environment.

• Propel the regional adoption of recruiting processes, enterprise standards, tools, and technologies.

• Track regional metrics, workload, capacity, service delivery, and data integrity to pinpoint trends, risks, and opportunities.

• Utilize data and analytics to strengthen accountability and boost operational performance.

• Collaborate with recruiting teams and stakeholders to enhance the experiences of candidates, recruiters, and hiring leaders.

• Implement Lean methodologies and project management principles to facilitate process improvements and operational enhancements.

• Collaborate with technology teams on the implementation, support, training, and adoption of recruiting tools and systems.

• Ensure compliance with company policies, data privacy regulations, enterprise standards, and local requirements throughout the Americas region.

• Facilitate governance activities, including audits, controls, and regional compliance reviews.

• Act as the regional point of contact for escalations and stakeholder needs pertaining to TA Operations.

• Contribute to global TA Operations projects and provide regional insights to support improvements enterprise-wide.

• Cultivate a culture of belonging, growth, accountability, and continuous improvement.

⛳️ Requirements

• Bachelor’s degree from an accredited university or college, or equivalent knowledge/experience.

• At least twelve (12) years of experience in Talent Acquisition, with a minimum of ten (10) years in Talent Acquisition Operations.

• A minimum of five (5) years of experience in People Leadership.

• Previous experience managing individuals and/or leading high-performing teams.

• Proven experience leading cross-functional, remote, and diverse teams or initiatives.

• Expertise in recruiting best practices, process improvement, project and change management, as well as recruiting technologies and systems.

• Strong analytical skills with experience using data to inform decisions and enhance outcomes.

• Advanced proficiency in the Microsoft Office Suite, particularly Excel.

• Willingness to work across multiple time zones within the Americas and participate in select global calls as required.

• Willingness to travel up to 10% as necessary.

• Strong proficiency in the English language (speaking, writing, and reading).

• Ability to prioritize tasks and adapt as priorities change.

🏝️ Benefits

• Professional development opportunities.

• Active participation in governance activities, including audits and controls.

• Support for compliance with company policies and data privacy regulations.