This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver technical direction and support to craft labor during a power equipment outage.

• Cultivate a comprehensive understanding of a technical discipline and implement policies and strategies utilizing prior experience and technical knowledge.

• Recognize key business drivers and understand how the team's efforts align with those of other teams.

• Suggest solutions that may extend beyond established parameters with appropriate guidance.

• Leverage past experience, on-the-job training, technical abilities, and analytical thinking to address straightforward tasks.

• Consult various internal resources to inform decision-making.

• Provide informal mentorship to new team members.

• Assist with resource management and logistics for service and maintenance activities at client locations.

• Engage in the contribution, maintenance, repair, and refurbishment of sold or existing products.

• Carry out preventive and corrective maintenance while supporting field services engineering.

• Plan and implement activities in accordance with standard functional practices and procedures.

⛳️ Requirements

• Extensive experience in Services & Field Service as well as Technical Advising.

• Knowledge equivalent to a Bachelor's degree from an accredited institution.

• A Bachelor's degree from an accredited institution OR a GED combined with a minimum of 6 years of experience in relevant Job Family Group(s)/Function(s).

• Excellent oral and written communication skills.

• Proven ability to analyze and resolve issues effectively.

• Proficiency in documenting, planning, marketing, and executing programs.

• Established skills in project management.

• Candidates selected for consideration will undergo intensified security checks as mandated by clients.