Systems Engineer

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Assist the sales team with technical aspects during pre-sales, sales discussions, and post-sales activities.

• Evaluate sales leads from a technical perspective.

• Act as the primary technical resource during sales presentations.

• Provide customers with information and education on features, specifications, functionalities, and integration.

• Serve as the main technical contact for designated accounts concerning technical inquiries.

• Collaborate closely with technical support and engineering teams to address, escalate, and resolve customer technical challenges.

• Deliver post-sales training to selected customers.

• Partner with a sales representative in a specified territory.

⛳️ Requirements

• Experience in field sales.

• Background in technical or pre-sales support as a sales or systems engineer.

• Proficiency in administering LAN/WAN/Internet services.

• Experience in deploying, supporting, and conducting site surveys for wireless technologies.

• Strong understanding of wireless authentication technologies.

• Comprehensive knowledge of DNS, NFS, SMTP, HTTP, and TCP/IP protocols.

• Familiarity with routing, switching, VPN, LAN, WAN, network security, intrusion detection, and antivirus solutions.

• In-depth understanding of RADIUS, PKI, IKE, certificates, L2TP, IPSEC, firewalls, 802.1Q, MD5, SSH, SSL, SHA1, DES, and 3DES.

• Experience with encryption and authentication technologies.

• Relevant certifications: CCIE, CISSP.

• Bachelor's Degree required.

🏝️ Benefits

• Reasonable accommodations for qualified individuals with disabilities.

• Commitment to equal opportunity employment.

• Dedication to diversity and non-discrimination initiatives.