Systems Coordinator

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Oversee the product area within a software development center.

• Coordinate analysts and developers organized into squads, assigning tasks and monitoring deliverables.

• Manage personnel, including career development plans, performance assessments, time tracking, and vacation schedules.

• Foster team growth through feedback, goal setting, and oversight of individual development plans (IDPs).

• Identify talent and cultivate new squad leaders.

• Ensure optimal resource allocation across squads and roles.

• Collaborate with the Product Owner (P.O.) to structure the project and maintenance workflow.

• Plan demand schedules alongside the P.O. and management.

• Monitor deadlines, dependencies, and delivery outcomes.

• Engage in the planning and execution of new systems and modules.

• Guarantee the stability and performance of systems in production.

• Prevent and address incidents effectively.

• Track SLA, uptime, and incident rates, providing management with regular reports.

• Advocate for data-driven management and the efficient use of tools.

• Support release acceptance testing, testing, and rollouts.

• Ensure that technical documentation, workflows, and manuals are consistently updated.

• Enhance communication with internal departments and ensure visibility into deliverables.

• Promote the incorporation of artificial intelligence in development and team management.

⛳️ Requirements

• Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or a related field.

• Prior experience as a software developer.

• Proven experience in managing and leading teams, encompassing end-to-end team management.

• Experience in managing IT projects, including planning and scheduling.

• Practical application of AI in the workplace, such as LLMs, agents, and automation.

• Experience in tracking metrics like SLA, uptime, and incident rates.

• Knowledge of DevOps, CI/CD, and the complete system development lifecycle.

• Familiarity with Agile methodologies.

• Product-oriented mindset.

• PMP certification or formal education in project management.

• Experience with Oracle Forms, PL/SQL, or Oracle databases.

• Proficiency with Power BI or other dashboard and metrics tools.

• Experience using Jira, Confluence, and GitHub.

• Postgraduate degree in IT Management or Project Management.

• Flexibility and active listening skills.

• Ability to communicate clearly and build strong relationships with other departments.

• Skills in people development and leadership enhancement.

• Holistic, cross-functional viewpoint.

• Data-driven management approach.

• Curiosity and active engagement with AI.

• Strong organizational and delivery focus.

🏝️ Benefits

• Employment under Brazilian labor law (CLT) with additional benefits.

• Continuous training opportunities.

• Food and meal allowances (VA/VR).

• Comprehensive health insurance coverage.

• Day off during the month of your birthday.

• Access to Wellhub (formerly Gympass).

• Pluxe-Cuida, providing psychological, financial, and legal support.

• SESC benefits for leisure, culture, and wellness.

• Extended paternity leave.