This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary point of contact between the Registrar’s Office and the IT department.

• Evaluate business practices and processes.

• Create solutions and ensure timely system updates.

• Keep abreast of emerging technologies in higher education.

• Implement automation strategies.

• Perform testing activities.

• Lead teams across various functions.

• Ensure the accuracy of academic records while providing responsive services to students, faculty, staff, and the public through the operations of the Registrar’s Office.

⛳️ Requirements

• Bachelor’s Degree in a relevant field with 4 years of experience or training in a higher education environment.

• Familiarity with Agile project management methodologies.

• Experience in documenting workflows and business processes utilizing MS Visio or similar tools.

• A minimum of 5 years in a Registrar’s Office is strongly preferred.

• Understanding of academic advising and support for degree audits.

• Oversight of functional processing for Banner and related systems and applications.

• Knowledge of online grade changes, online withdrawals, the Parchment relationship, degree checkout and commencement processing, major/minor certification tools, diploma processing, integrity of student academic records, permanent student academic records, enrollment reporting and data analysis, privacy of student academic records, veteran student education benefits, and related higher education policies.

• Proficient in BANNER.

• Familiarity with curriculum management systems such as CourseLeaf: CLSS, CAT, CIM.

• Knowledge of DegreeWorks, EMS, IBM Cognos, and/or comparable higher education software systems.

• Master’s Degree is strongly preferred.