Systems Administrator I

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Deliver first-level incident support;

• Address and manage requests from customers as well as internal teams;

• Initiate PRBs (Problem Reports) for the appropriate teams;

• Implement planned changes to ensure system stability;

• Monitor events to foresee potential incidents within the environment;

• Enhance team documentation;

• Offer support to service teams.

⛳️ Requirements

• Proficiency with server technologies, including Apache, Varnish, Nginx, and PHP-FPM;

• Understanding of Windows web servers (IIS);

• Familiarity with MySQL and PostgreSQL databases;

• Experience with backup solutions;

• Knowledge of virtualization technologies;

• Competence in load balancing techniques and monitoring tools such as Zabbix and Grafana;

• Analytical abilities to assist in identifying recurring incidents and their root causes;

• Awareness of Artificial Intelligence (e.g., Gemini);

• Understanding of ITIL principles;

• Willingness to work 24/7, including weekends and overnight shifts;

🏝️ Benefits

• 🍽️ Meal allowance through a flexible benefits program;

• 🚍 Transportation allowance;

• 🍼 Childcare assistance;

• 🏋️‍♀️ Well Hub;

• 📝 Pipo Saúde – Assistance with scheduling appointments, reimbursements, and more;

• 📝 Alphafitness – Partnership focused on mental and physical wellness;

• 🩺 Comprehensive medical assistance (national plan fully covered by the company);

• 🦷 Comprehensive dental assistance (national plan fully covered by the company);

• 📚 Educational partnerships;

• 🎂 Day off for your birthday;

• 🏖️ Vacation & Co.;

• 💛 Life insurance.