Systems Administrator

This is a fully remote position, open to applicants in Utah.

📋 Description

• Deliver expert support for desktop, server, and network infrastructure.

• Configure and upkeep various systems, environments, clients, and end-users.

• Act as the primary escalation point for Support Technicians addressing intricate issues.

• Manage incoming phone and chat support inquiries.

• Offer support and maintenance for clients’ servers, network devices, hardware, and software systems.

• Provide onsite assistance for Managed Services clients.

• Function as a secondary Client Relationship Manager.

• Assess system performance and suggest enhancements to boost efficiency.

• Render intermediate technical support and advice to end-users.

• Record system configurations, procedures, and troubleshooting methods.

⛳️ Requirements

• An associate degree in computer science or a related field, or 2 years of preferred IT experience.

• Network+ Certification or Azure Administrator Associate AZ-104, or comparable on-the-job experience.

• Proficient infrastructure and troubleshooting capabilities.

• A valid driver's license.

• Availability to work Monday through Friday, 8:00 AM to 5:00 PM Pacific Standard Time.

🏝️ Benefits

• Medical, Dental, and Vision Insurance.

• 401K Retirement Plan.

• Minimum of 4 Weeks of Paid Time Off (PTO).

• Birthday PTO.

• Paid Holidays.

• Paid Time Off for Volunteering.

• Short-Term and Long-Term Disability Insurance.

• Life Insurance.

• Supplemental Insurance.

• Employee Assistance Program.