System Design Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Design and implement security, video, access, and fire alarm systems tailored to customer specifications.

• Select system components and parts, determine piece counts, conduct research, and engineer systems.

• Utilize design tools such as AutoCAD, BlueBeam, Visio, and PDF to create designs.

• Analyze plans to establish wire, power, network configurations, and mounting specifications.

• Offer technical details for installation manuals, technical bulletins, and associated documentation.

• Provide customers with technical and design recommendations.

• Compile programming manuals, installation instructions, wiring diagrams, programming specifics, and user training materials.

• Develop system panel programs utilizing manufacturer-specific programming software.

• Assist national account customers, field technicians, project teams, technical support teams, and internal sales personnel.

• Generate quotes through D365 and Experlogix, including approved equipment, labor estimates, and compatibility/profitability criteria.

• Define and document project scopes of work.

• Create and maintain equipment templates for upcoming projects.

• Complete special tasks or projects as assigned.

⛳️ Requirements

• High School Diploma or equivalent is required.

• Bachelor's Degree is preferred.

• A minimum of 3 years of prior field or engineering and design experience is required.

• Advanced working knowledge of Burglar Alarm, Fire Alarm, Video Surveillance, and Access Control Systems.

• Proficient in MS Word, Excel, Outlook, PowerPoint, and Network Topology.

• Familiarity with BlueBeam, Microsoft Dynamics 365, and CCTV DVR software.

• Formal technical training or equivalent practical experience.

• Ability to manage multiple projects, multitask, and meet deadlines while delivering customer satisfaction.

• Strong verbal and written communication abilities.

• Capability to research and interpret requirements related to security, CCTV, access, and network systems and components.

• Ability to foster a collaborative team-oriented work environment.

• NICET and other technical certifications are preferred.

• Must be able to assist field technicians, communicate with customers, and provide end-user training and troubleshooting assistance.

🏝️ Benefits

• Competitive salary with eligibility for incentives.

• Comprehensive medical, dental, and vision insurance.

• Company-sponsored life and AD&D insurance.

• Company-paid short- and long-term disability coverage.

• Access to voluntary benefit products.

• 401k retirement savings plan.

• Flexible Spending Account options.

• Paid time off.

• Tuition reimbursement program.

• Employee Assistance Program (EAP).

• Opportunities for professional growth.