System Analyst IV

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Utilize advanced technical expertise in automated system products across the entire system development life cycle.

• Design, develop, implement, modify, plan, estimate, conduct feasibility tests, and evaluate automated system products.

• Suggest technical solutions that align with operational and business goals as well as technological capabilities.

• Provide management and leadership with insights on software evaluations.

• Foster strong service relationships between IT and application customers.

• Act as a bridge between IT and other departments and entities.

• Manage IT products, which includes planning and gathering customer feedback while understanding existing functionalities and limitations.

• Offer technical expertise, guidance, and direction to professional staff.

• Resolve intricate problems.

• Engage in strategic planning for the development and modification of systems/applications.

• Review system requirements with customers and convert them into specific functions or deliverables.

• Analyze flowchart processes and propose methods to minimize steps and enhance efficiency through technology.

• Undertake additional duties as assigned.

⛳️ Requirements

• Bachelor's Degree in Information Technology, Computer Science, Health Sciences, Healthcare Administration, or a related field with six years of experience in system implementation, including directing, planning, and scheduling a major information system project; OR an Associate’s Degree with seven years of experience; OR a High School Diploma/GED with nine years of experience.

• Strong analytical, administrative, presentation, and project management abilities.

• Familiarity with concepts of networking and distributed computing environments.

• Knowledge of messaging technology.

• Understanding of client/server configuration principles.

• Exceptional knowledge of messaging technology along with project management skills.

• Must reside in the greater Northeast Ohio (NEO) area.

• Ability to remain seated and stationary for extended periods.

• Normal or corrected vision and manual dexterity adequate for working on a personal computer.

• Capability to walk to different locations throughout the Foundation.

• Ability to perform effectively in a high-pressure environment.

• ITIL Foundations certification is preferred for caregivers in the Information Technology Division.

🏝️ Benefits

• Flexible remote work options.

• Comprehensive caregiver benefits that support health, well-being, and future planning.

• Annual influenza vaccination program or an approved exemption.

• Drug-free workplace with post-offer controlled-substance testing.