System Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with stakeholders to gather and transform business requirements into technical specifications.

• Ensure that the objectives, value, and impact are clearly defined and understood for appropriate prioritization alongside other ongoing configurations.

• Maintain comprehensive documentation and provide timely status updates throughout the lifecycle of requests.

• Leverage and expand knowledge of our applications to deliver system-specific scenarios and details necessary for execution.

• Implement configuration changes or report build-outs using various SaaS-based tools to fulfill business requirements.

• Develop and implement reporting solutions that support operational and business performance analysis, providing insights that guide business decisions and process enhancements.

• Apply application knowledge along with data analysis to diagnose issues and identify areas of opportunity.

• Identify and conduct initial triage on reported issues to analyze, reproduce, document, and facilitate resolution through coordination with internal teams or vendors.

• Monitor data integrity across systems by detecting inconsistencies or gaps, performing validation, and coordinating resolutions with internal teams and/or vendors as necessary.

• Serve as a liaison between technical vendors and internal stakeholders.

• Facilitate communication and ensure the successful implementation of technical solutions.

• Participate in QA and UAT testing as part of release cycle activities.

• Support change management processes, including documenting changes, assessing impact, and coordinating deployments across environments; ensure compliance with internal controls and change governance standards.

• Ensure the quality and functionality of system updates and new features.

⛳️ Requirements

• Bachelor’s degree in a related field or equivalent experience.

• 1 - 2 years of experience in an analytics or systems support role working with enterprise applications (including internships or equivalent experience).

• 1 - 2 years of experience in healthcare preferred; developing an understanding of value-based care data and systems.

• Ability to support system configuration and reporting tasks with guidance, demonstrating a learning mindset and attention to detail.

• Certifications or proven coursework in the following areas preferred:

• Population Health based applications

• Salesforce/CRM/ERP based solutions

• SQL

• Report building/Analytics

• Strong analytical and problem-solving skills.

• Excellent communication abilities with both technical and non-technical stakeholders.

• Proficiency in translating business objectives to application usage to comprehend utilization impact.

• Capability to use SQL, Excel, and other data management platforms to analyze, present, and provide actionable insights to various cross-functional teams.

🏝️ Benefits

• Competitive base compensation

• Annual bonus potential

• Health benefits effective on start date

• Health & Wellness Program; up to $300 per quarter for your overall well-being available on start date

• 401(K) plan effective on the first of the month after your start date; 100% match of up to 4% of your annual salary

• 5 sick days and unlimited (or generous) paid "Vytal Time" after your first 90 days

• Company paid STD/LTD

• Technology setup

• Opportunity to contribute to building a market leader in value-based healthcare at a rapidly growing organization