System Administrator

This is a fully remote position, open to applicants in Kenya.

📋 Description

• Oversee and sustain the Zenoti platform, including POS, CRM, scheduling, and inventory management.

• Set up system configurations, user roles, and operational workflows.

• Facilitate onboarding and implementation processes for new locations or users.

• Diagnose and resolve system issues related to bookings, payments, reports, and more.

• Offer technical assistance to internal teams and clients.

• Support system integrations, such as payment gateways and marketing tools.

• Create reports and ensure the accuracy of data.

• Educate staff on the correct usage of the system.

⛳️ Requirements

• Demonstrated experience with Zenoti is required.

• Background in IT support, system administration, or SaaS platforms.

• Strong skills in troubleshooting and problem-solving.

• Experience in system configuration and user management.

• Familiarity with POS or CRM systems.

• Proficient English communication skills, both written and verbal.

• Capability to work independently and manage multiple tasks effectively.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional growth and development.

• Comprehensive health and wellness benefits.

• Flexible work hours and a supportive work environment.