Symbio Configuration Specialist

This is a fully remote position, open to applicants in Canada.

📋 Description

• Assist in a comprehensive Clinical Information System (CIS) transformation project.

• Collaborate with clinical stakeholders, operational leaders, business teams, and technical teams.

• Facilitate discovery sessions and workshops.

• Collect and document both business and technical requirements.

• Analyze clinical workflows.

• Create configuration standards and inventories.

• Provide support for application configuration and change control.

• Oversee configuration health, system parameters, scheduled jobs, processing queues, alerts, and exceptions.

• Design and sustain role-based access control (RBAC) models.

• Manage access governance frameworks, user provisioning workflows, audit controls, and compliance processes.

• Contribute to testing, validation, operational readiness, risk and issue tracking, transition planning, and knowledge transfer to internal teams.

⛳️ Requirements

• Experience with CIS / EMR / EHR configuration, administration, or implementation.

• Knowledge in healthcare IT business analysis and requirements gathering.

• Familiarity with clinical workflows and engagement with healthcare stakeholders.

• Proficiency in configuration management and change control.

• Experience in application administration and configuration support.

• Skills in configuration monitoring, troubleshooting, and issue resolution.

• Proficiency in access management, role-based access control (RBAC), and user provisioning.

• Knowledge of configuration inventories, repositories, and standards.

• Understanding of access governance, audit controls, and compliance.

• Ability in business process analysis, process mapping, and gap assessment.

• Experience with functional and non-functional requirements documentation.

• Skills in testing, validation, and operational readiness.

• Proficiency in Microsoft Word, Excel, PowerPoint, and Teams.

• Experience in workshop facilitation, stakeholder communication, and documentation.

🏝️ Benefits

• Opportunity for remote work within Canada.

• Requirement to travel to New Brunswick at least once each quarter.