Sylheti Interpreter

📋 Description

• Respond promptly to interpreting sessions and conduct interpretations in a courteous and professional manner.

• Accurately convey concepts and meanings in accordance with established interpretation protocols, ensuring no omissions or additions.

• Articulate clearly in both languages, employing appropriate pronunciation, enunciation, and polite expressions.

• Maintain a professional demeanor consistently throughout all interpreting sessions.

• Stay composed during interpreting sessions, particularly if one of the primary speakers is unclear or agitated, especially in emergency contexts such as 911 calls.

• Ensure punctuality and availability during designated work hours.

• Adhere to client directives, following protocols to meet client expectations for Limited English-speaking Persons (LEP), while refraining from engaging with the LEP without the client's consent.

• Be familiar with protocols and terminology across various industries including, but not limited to, Medical, Insurance, Finance, and Law.

• Show dedication to cultural sensitivity and thrive in a diverse work environment.

⛳️ Requirements

• Proficiency in Sylheti and English, with a strong understanding of the related cultural nuances.

• Capability to provide cultural competency and evaluate regional and accent variations to facilitate communication with LEP individuals.

• Exceptional listening, retention, and note-taking abilities to maintain a high degree of accuracy during interpretations.

• Ability to focus, remain detached from the dialogue, maintain neutrality and objectivity at all times, especially in discussions involving sensitive topics like end-of-life issues, pregnancy termination, vaccinations, and matters related to sexual orientation and/or gender identity.

• Educational background or professional experience in language-related fields such as teaching, language assessment, translation, or interpretation is preferred.

• Must be adaptable to any LLS technology upgrades that enhance service delivery and meet client needs.

• Must be at least 18 years old.

• Legally authorized to work in the United States.

• High school diploma or equivalent is required.

• Candidates currently employed by a client of LanguageLine Solutions or an affiliated LanguageLine Solutions business may be ineligible for consideration.

• Proficiency in reading and writing the requested languages is highly preferred.

🏝️ Benefits

• Employee Referral Program.

• Opportunities for advancement within the organization.

• Support for interpreters.

• A welcoming and diverse work environment.