Portuguese-speaking Live Interpreter

This is a fully remote position, open to applicants in Portugal.

📋 Description

• Deliver consecutive and/or simultaneous interpretation in real-time between Portuguese and English (and other languages upon request).

• Facilitate discussions in various settings including medical consultations, legal appointments, insurance calls, and public services.

• Ensure a faithful, neutral, and complete representation of spoken messages, maintaining the tone, register, and intent.

• Manage interpretation sessions conducted via telephone and video platforms, adhering to established protocols and time constraints.

• Uphold strict confidentiality and professional boundaries at all times.

• Precisely document session details and complete necessary session logs in internal systems.

• Strive to achieve productivity and quality KPIs, encompassing response times and client satisfaction metrics.

• Provide feedback on processes, glossaries, and cultural notes to foster continuous improvement.

⛳️ Requirements

• Native or near-native proficiency in European Portuguese and fluent in English (C1/C2); proficiency in additional language combinations is a plus.

• Demonstrated experience as an interpreter or in related fields (healthcare, legal, social services, or customer support) is preferred.

• Strong active listening, memory, and note-taking abilities to ensure accurate rendition.

• Capacity to remain neutral, professional, and composed in emotionally charged or sensitive circumstances.

• High attention to detail and a strong commitment to accuracy.

• Comfortable utilizing digital platforms, video conferencing tools, and basic CRM or session-management systems.

• Reliable home office setup with a stable high-speed internet connection and readiness to use company-provided equipment when necessary.

• Availability for flexible shifts, including evenings, weekends, and occasional public holidays.

🏝️ Benefits

• Full-time remote position (work from home) with contracts that comply with Portuguese labor regulations.

• Flexible schedule covering shifts from Monday to Sunday; typical shift length is 8 hours/day with rotation.

• Paid remote training and structured onboarding (approximately 2–4 weeks) including sector-specific guidance and tool training.

• Monthly compensation based on contracted hours and/or billable sessions plus performance-related incentives.

• Equipment may be provided (computer, headset, monitor) or reimbursed according to policy.

• Opportunity to work in a multicultural, international team and gain experience across specialized fields.

• Career development opportunities, including additional training and internal mobility.

• Additional perks such as language courses, wellbeing initiatives, and team events.