SVP, Enterprise Technology

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the administration, support, strategic development, and lifecycle management of the Bank's core banking, digital payments, and enterprise banking platforms, ensuring stable, secure, and highly available production operations.

• Provide executive leadership for the conversion and modernization of enterprise core banking, encompassing planning, implementation, testing, cutover, post-conversion stabilization, and coordination with business leaders, vendors, and project teams to guarantee successful outcomes while minimizing operational risks.

• Direct the architecture, engineering, implementation, operation, and lifecycle management of enterprise infrastructure platforms, including on-premises, cloud, network, storage, computing, virtualization, identity, end-user technologies, and enterprise systems.

• Ensure the availability, reliability, scalability, performance, and operational health of enterprise infrastructure through effective monitoring, capacity planning, maintenance, problem management, and continual service enhancement.

• Spearhead enterprise technology modernization initiatives, including infrastructure refreshes, cloud adoption, automation, virtualization, platform standardization, and operational transformation.

• Ensure that enterprise infrastructure and identity platforms are configured, hardened, maintained, and operated in compliance with approved Information Security policies, regulatory standards, and industry best practices, including Active Directory, Microsoft Entra ID, SSO, MFA, and authentication services.

• Collaborate with Information Security, IT Operations, application owners, and business stakeholders to coordinate vulnerability remediation, cybersecurity incident response, infrastructure restoration, and other security-related operational tasks.

• Lead enterprise backup, resilience, business continuity, and disaster recovery capabilities, including disaster recovery planning, testing, and continuous improvement to meet business and regulatory recovery objectives.

• Establish and nurture strategic relationships with technology vendors and service providers to ensure operational excellence, service quality, successful project delivery, and effective contract performance.

• Develop, maintain, and enforce enterprise infrastructure standards, operational procedures, technical documentation, governance, and technology roadmaps that support secure and reliable operations.

• Assist with internal audits, regulatory examinations, and third-party assessments by providing technical leadership, operational evidence, and remediation support while partnering with Risk, Compliance, Information Security, and business leadership to address identified findings.

• Perform additional duties as assigned in support of enterprise technology operations and Bank objectives.

⛳️ Requirements

• Extensive hands-on experience in deploying, administering, and supporting Fiserv, Jack Henry, or FIS core banking platforms and related digital payments solutions.

• Proven track record in leading enterprise-scale core banking implementations, upgrades, testing, conversions, or migrations within a regulated financial institution.

• Demonstrated experience in leading enterprise infrastructure organizations that support mission-critical core banking platforms in a regulated financial institution.

• Extensive knowledge of enterprise infrastructure technologies, including cloud computing, virtualization, networking, storage, identity services, disaster recovery, automation, and enterprise systems.

• Proven experience in spearheading enterprise technology modernization initiatives, substantial infrastructure transformations, and core banking platform conversions.

• Demonstrated success in supporting regulatory examinations, technology audits, and remediation activities within highly regulated settings.

• Strong understanding of banking technology regulations and guidance, including OCC, FFIEC, GLBA, and relevant cybersecurity and operational resilience requirements.

• Proven ability to create strategic technology roadmaps while maintaining highly available, secure, and resilient production environments.

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, or a related technical field.

• Over 10 years of progressive experience in enterprise technology, infrastructure engineering, or technology operations, including at least 7 years in senior leadership roles with increasing responsibility.

• Experience leading technology organizations within a regulated financial institution, preferably supporting mission-critical banking systems.

• Demonstrated experience with enterprise core banking platforms such as Fiserv, FIS, or Jack Henry.

• Experience successfully delivering large-scale technology initiatives, including platform implementations, system conversions, or major infrastructure transformations.

• Strong knowledge of enterprise infrastructure technologies, including cloud computing, virtualization, networking, storage, identity services, and disaster recovery.

• Familiarity with banking regulatory expectations, including OCC, FFIEC, GLBA, and operational resilience requirements.

• Proven ability to forge effective partnerships with executive leadership, business stakeholders, technology vendors, regulators, and auditors.

• Excellent leadership, communication, strategic planning, and organizational abilities.

🏝️ Benefits

• Equal Opportunity Employer