Sustaining Engineering Manager

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Take ownership of the sustaining engineering function for released products throughout their entire lifecycle.

• Lead and nurture a growing team of sustaining engineers to support Hyper's expanding product lineup.

• Oversee engineering change requests (ECRs), engineering change orders (ECOs), deviations, and modifications to products.

• Propel continuous improvement initiatives aimed at enhancing product reliability, manufacturability, serviceability, quality, and cost-effectiveness.

• Establish and uphold sustaining engineering processes, metrics, and best practices.

• Collaborate with New Product Introduction (NPI) teams to facilitate seamless transitions of products into production.

• Partner with Manufacturing, Quality, and Supply Chain teams to address production challenges and prevent reoccurrences.

• Assist in root cause investigations related to manufacturing nonconformances, field failures, and customer issues.

• Identify and implement corrective and preventive actions that enhance product performance and manufacturing efficiency.

• Maintain comprehensive product documentation including bills of material (BOMs), drawings, schematics, assembly instructions, and test procedures.

• Support component substitutions, obsolescence management, and supplier-driven design modifications.

• Lead root cause analysis and corrective action initiatives for customer-reported problems and field failures.

• Drive the resolution of product quality issues while ensuring customer confidence and satisfaction.

• Ensure ongoing compliance with relevant UL standards, customer specifications, and internal quality criteria.

• Assist with audits, product certifications, and regulatory compliance activities as required.

• Advocate for a culture of continuous improvement across engineering and manufacturing operations.

⛳️ Requirements

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical field.

• Over 7 years of engineering experience in a manufacturing setting.

• A minimum of 2 years of leadership or management experience with direct reports.

• Experience in supporting released products through sustaining engineering, product engineering, manufacturing engineering, or similar roles.

• Strong grasp of engineering change management processes, including ECOs, ECRs, and document control.

• Proven experience in conducting root cause analysis and executing corrective actions.

• Ability to read and interpret electrical schematics, wiring diagrams, and mechanical drawings.

• Excellent cross-functional collaboration and communication abilities.

🏝️ Benefits

• Comprehensive benefits package including employer-sponsored medical, dental, and vision insurance.

• 401(k) plan with company matching contributions.

• Opportunities for professional development and growth.

• Leadership development programs available.

• Career advancement opportunities within the organization.

• Discretionary bonuses along with a commission structure.