Survey Programmer – Market Research

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver programming and technical support for online questionnaire development, sample logistics setup, processing, and survey programming for both internal and client initiatives.

• Analyze project requirements and create, troubleshoot, and sustain web-based survey programs throughout their lifecycle.

• Evaluate questionnaires for programming logic and data architecture; identify concerns and suggest modifications.

• Process, format, and prepare sample files, ensuring validation of necessary fields, IDs, segmentation variables, and project-specific criteria.

• Generate and validate survey data exports, guaranteeing that variables, response codes, and data structures are ready for analysis and adequately documented.

• Conduct logic testing, data validation, link testing, and quality assurance prior to instruments going live or data being sent for reporting.

• Work in collaboration with Research, Project Management, Sampling Team, Operations team members, and external vendors on specifications, timelines, and deliverables.

• Create and document programming standards, reusable templates, best practices, onboarding materials, and process enhancements.

• Utilize sanctioned AI-enabled tools for programming, scripting, testing, documentation, and internal tool development, while ensuring the accuracy of all AI-assisted outputs.

• Design, test, and maintain internal scripts, automations, and tools to enhance Operations efficiency, quality, and turnaround times.

• Adhere to KJT’s BRAIN framework, AI utilization guidelines, confidentiality standards, and ISO 27001-compliant data security protocols.

• Raise concerns about unclear specifications, programming risks, data quality issues, timeline challenges, and AI-assisted output issues.

• Cultivate proficiency in AI-assisted programming and automation through daily tasks, feedback, approved tool usage, and ongoing skill enhancement.

⛳️ Requirements

• A minimum of 2 years of survey programming experience, preferably in market research and ideally within healthcare.

• Required experience with programming and debugging web-based surveys on platforms such as Forsta, Decipher, Confirmit, Qualtrics, Sawtooth, or CMIX.

• Preferred Bachelor’s degree in computer science, information systems, mathematics, economics, or a related field; coursework in computer science is highly recommended.

• Proficiency in web programming languages, including HTML, JavaScript, and CSS.

• Proficiency in a scripting language such as Python for data management and automation.

• Familiarity with survey programming platforms, survey data export formats, and version control systems.

• Proficiency in Microsoft Office, especially Excel.

• Comfort in using videoconferencing tools such as Zoom and Teams.

• Ability to responsibly utilize approved AI-enabled and AI-assisted coding tools.

• Skill in safeguarding respondent PII, panel data, and client information within approved, ISO 27001-verified tools.

• Capability to perform logic testing, data validation, and link testing.

• Ability to generate and validate survey data exports with appropriate variables, response codes, and structure.

• Capacity to create and test effective scripts and automations.

• Ability to identify and escalate unclear specifications, programming risks, data quality issues, timeline challenges, or concerns regarding AI-assisted outputs.

• Competence in translating project specifications into technical requirements and clearly communicating timelines, risks, and technical trade-offs.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Retirement savings plan with company matching.

• Flexible work hours and remote work options.

• Professional development opportunities and continued education support.

• Collaborative and inclusive work environment.