Surgical Key Account Manager

This is a fully remote position, open to applicants in Czechia.

📋 Description

• Identify and establish new accounts within the surgical glaucoma sector.

• Conduct and/or assist with local training related to glaucoma drainage surgery.

• Initiate and cultivate sustainable relationships with key opinion leaders throughout your territory.

• Collaborate closely with the Santen Pricing & Market-Access Team to maximize the potential of the MicroShunt in your area and across the eastern region.

• Develop innovative and effective acquisition plans at the account level to ensure sustainable business growth.

• Meet sales targets and formulate operational plans for optimal return on investment.

• Achieve and demonstrate effective utilization of established KPIs and objectives.

• Recognize sales-related trends.

• Identify lucrative business opportunities and align available resources accordingly.

• Maintain and enhance existing relationships while managing business with current key customers.

• Provide precise feedback regarding competitor activities in the field.

• Collaborate with Santen sales management, marketing, and customer service to ensure outstanding service for our customers.

• Oversee the financial budget for the territory.

• Offer technical expertise concerning questions, issues, or requirements related to product portfolio responsibilities.

• Effectively utilize company reporting tools to ensure current customer and territory information, sharing valuable insights across the organization.

• Ensure adherence to company standards and the Code of Practice.

• Follow Good Distribution Practice guidelines and act accordingly (mandatory for all employees).

⛳️ Requirements

• Over 5 years of experience in medical device sales (preferably in ophthalmology and/or hospital sales).

• Proficient in English.

• Proficiency in any East European language is a plus.

• A degree in a health or business-related field is advantageous.

• Understanding of pharmaceutical industry dynamics and health system policies.

• Leverages market and clinical knowledge to identify opportunities for business growth.

• Action-oriented and results-driven, with emotional intelligence, self-awareness, and a commitment to continuous improvement.

• Excellent communication and interpersonal skills.

• Strong organizational skills with the ability to prioritize tasks effectively.

• Proven history of top sales performance, commercially savvy, and motivated by sales results.

🏝️ Benefits

• Flexible working arrangements.

• Opportunities for professional development.

• An inclusive work environment.