Support Specialist – Radiotherapy, RT

atBrainlabRemotePL flagPolandFull-timeCustomer SupportMid-levelSenior

Posted 4 days ago

This is a fully remote position, open to applicants in Poland.

πŸ“‹ Description

β€’ Install radiotherapy and radiosurgery systems for clients across the region, including Spain, parts of Portugal, and other European countries.

β€’ Deliver after-sales support, encompassing diagnosis, servicing, maintenance, and repairs.

β€’ Serve as the technical representative for Brainlab, ensuring effective communication and appropriate responses to customer issues.

β€’ Perform routine calibrations and preventive maintenance services.

β€’ Educate physicist teams on Brainlab products; a dedicated training team provides additional customer instruction.

β€’ Ensure complete client satisfaction through exceptional service.


⛳️ Requirements

β€’ A degree or certification in Medical Physics, Medical Dosimetry, radiation therapy technology, or a related field.

β€’ Strong knowledge in the area of informatics.

β€’ Experience in diagnosing IT infrastructure and networking problems.

β€’ Familiarity with linear accelerators is a plus.

β€’ Previous experience in service and maintenance within robotics and/or electromechanics is preferred.

β€’ Proficient in both written and spoken English and Polish.

β€’ Excellent interpersonal, teamwork, and self-management abilities.

β€’ Willingness to travel approximately 80% of the time.

β€’ Capability to work autonomously.

β€’ Highly motivated self-starter with strong interpersonal skills.


🏝️ Benefits

β€’ Company car, mobile phone, and laptop available for personal use.

β€’ Flexible working hours and the option for remote work.

β€’ Extensive training and ongoing education opportunities.

β€’ A supportive, international team environment.

β€’ Meaningful work that significantly impacts medical technology.

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