Support Specialist – Radiotherapy

atBrainlabRemoteIT flagItalyFull-timeCustomer SupportMid-levelSenior

Posted 4 days ago

This is a fully remote position, open to applicants in Italy.

πŸ“‹ Description

β€’ Install radiotherapy and radiosurgery systems for clients across the region, including Spain, parts of Portugal, and other European nations.

β€’ Deliver after-sales support for radiotherapy and radiosurgery systems, which encompasses diagnosis, servicing, maintenance, and repairs.

β€’ Serve as the technical representative for Brainlab by effectively communicating with customers, understanding their issues, and responding appropriately.

β€’ Perform routine calibrations and preventive maintenance services.

β€’ Educate customers, such as physicist teams, about Brainlab products.

β€’ Ensure complete service satisfaction for clients.


⛳️ Requirements

β€’ Degree/Certification in Medical Physics, Medical Dosimetry, radiation therapy technology, or a related field.

β€’ Strong knowledge in the area of informatics.

β€’ Experience in diagnosing IT infrastructure and networking issues.

β€’ Familiarity with linear accelerators is an advantage.

β€’ Previous experience in service or maintenance within robotics and/or electromechanics.

β€’ Proficient in both spoken and written English and Italian.

β€’ Exceptional social, teamwork, and self-management abilities.

β€’ Willingness to travel approximately 80% of the time.

β€’ Capability to work independently.

β€’ Highly motivated self-starter with outstanding interpersonal skills.


🏝️ Benefits

β€’ A collaborative and supportive international team.

β€’ Engaging work that has a significant impact on the field of medical technology.

β€’ Company vehicle, mobile phone, and laptop – available for personal use as well.

β€’ Flexible working hours and the option for remote work.

β€’ Extensive training and continuous education opportunities.

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