Support Specialist – Radiotherapy

atBrainlabRemoteIT flagItalyFull-timeCustomer SupportMid-levelSenior

Posted Sep 22

This is a fully remote position, open to applicants in Italy.

📋 Description

• Install radiotherapy and radiosurgery systems for clients across the region, including Spain, parts of Portugal, and other European nations.

• Deliver after-sales support for radiotherapy and radiosurgery systems, which encompasses diagnosis, servicing, maintenance, and repairs.

• Serve as the technical representative for Brainlab by effectively communicating with customers, understanding their issues, and responding appropriately.

• Perform routine calibrations and preventive maintenance services.

• Educate customers, such as physicist teams, about Brainlab products.

• Ensure complete service satisfaction for clients.


⛳️ Requirements

• Degree/Certification in Medical Physics, Medical Dosimetry, radiation therapy technology, or a related field.

• Strong knowledge in the area of informatics.

• Experience in diagnosing IT infrastructure and networking issues.

• Familiarity with linear accelerators is an advantage.

• Previous experience in service or maintenance within robotics and/or electromechanics.

• Proficient in both spoken and written English and Italian.

• Exceptional social, teamwork, and self-management abilities.

• Willingness to travel approximately 80% of the time.

• Capability to work independently.

• Highly motivated self-starter with outstanding interpersonal skills.


🏝️ Benefits

• A collaborative and supportive international team.

• Engaging work that has a significant impact on the field of medical technology.

• Company vehicle, mobile phone, and laptop – available for personal use as well.

• Flexible working hours and the option for remote work.

• Extensive training and continuous education opportunities.

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