Support Specialist – Nonprofits/Fundraising Campaigns

This is a fully remote position, open to applicants in Oregon.

📋 Description

• Professionally address incoming donor calls

• Adhere to approved scripts without unnecessary alterations

• Precisely document donation and pledge details

• Verify names, contact information, and transaction specifics

• Navigate required computer systems with confidence

• Safeguard donor privacy and confidential data

• Uphold quality and compliance standards

• Arrive punctually for every scheduled servicing interval

• Achieve campaign performance goals

• Assist in significant nonprofit fundraising initiatives as a Donation Processor or Pledge Drive Specialist

⛳️ Requirements

• High school diploma or GED

• Minimum of six months remote customer service experience or one year of on-site customer service experience

• Excellent verbal communication skills

• Professional phone demeanor

• Accurate typing and data entry skills

• Ability to listen, speak, and operate systems simultaneously

• Reliability and strong personal accountability

• Capability to work independently

• Quiet and dedicated workspace

• Windows 11 desktop or laptop required

• At least 8GB RAM; 16GB recommended

• Noise-canceling USB headset needed

• Dependable wired high-speed internet connection

• Direct Ethernet connection required

• MacBooks, Chromebooks, tablets, Wi-Fi-only internet connections, and shared or distracting workspaces are not permitted

• Certification is mandatory prior to servicing

• State, experience, equipment, screening, and program limitations may apply

🏝️ Benefits

• Flexible work-from-home arrangement

• Contractors can select from available servicing intervals

• Servicing opportunities may be accessible around the clock

• Contract rates generally range from $13–$15 per hour

• Control over earnings and scheduling

• Flexibility as an independent contractor